Report something wrong
If something here is wrong, please tell me. It takes about a minute, and you do not need to know what GitHub is.
The single most useful thing you can send is the airline’s own page saying something different from what this site says. That is all. One link and one sentence is a complete, actionable report.
The one-minute version
- Open the report form. Report a wrong figure
It opens on GitHub, the site where this project lives. - Sign in or create a free account. It asks for an email address and a password, nothing else. There is no cost and nothing is published except what you write.
- Fill in the boxes. The form asks four things, in plain language: which airline, what this site says, what it should say, and the link to the airline page that proves it.
- Press “Submit new issue”. Done. You will get an email when it is fixed.
If you would rather not use GitHub
You do not have to. Anything that gets the information to me works — a message on any of the channels on my site is fine. Please include the same four things:
- the airline,
- what wheelair currently says (copy the sentence, or send a screenshot),
- what it should say,
- the link to the airline’s page that shows it.
What is worth reporting
| Report this | Why it matters |
|---|---|
| A figure that disagrees with the airline’s current page | The most valuable report there is. Airlines change these silently. |
| A source link that is dead or goes to the wrong page | A dead source quietly turns a sourced fact into an unsourced one. |
| A phone number or email that does not reach anyone | A wrong contact is worse than none — it burns time you may not have. |
| A policy an airline publishes that this site records as “not published” | Means I missed a page. Send the link and it gets added. |
| Something that happened to you that contradicts the policy | Policy and practice are different things. I cannot record your experience as an airline’s policy, but it tells me where to look harder — and it may be worth a note on the record. |
| An airline missing from the list | The list follows IATA membership, so new members need adding. |
What happens next
I check the airline’s page myself. If it says what you say it says, the record is corrected, the source is updated to the page you sent, and the date on it becomes the date I read it. If the airline contradicts itself across two of its own pages — which happens more than you would believe — the record will say so plainly rather than quietly picking one.
I will not take a correction from a blog, a forum or a news article, however confident it sounds. That is the same rule that governs the whole dataset, and it is the reason any of it is worth trusting.