All airlines Europe
Wamos Air
Powered chairs need the airline’s prior approval · carried free · 48 h notice.
- Advance notice
- 48hours before departure
- Powered wheelchair
- Conditional
- Lithium, battery installed
- Not published
- Cost to carry
- Free
Wet-lease / ACMI operator. Wamos Air usually flies aircraft and crew on behalf of other airlines. If your ticket says another airline, that airline’s wheelchair policy governs your booking — but the aircraft’s physical hold limits are this operator’s.
Who to contact
Transcribed from the airline’s own pages, exactly as it labels them.
- PhoneSpain — Wamos Air general enquiries (Madrid head office)
- EmailReservations — the address the dangerous-goods pages name for mobility-aid and battery questions
- EmailGeneral enquiries
- EmailCharter bookings
Wamos Air publishes no dedicated accessibility desk, disability email or text relay. The dangerous-goods pages repeatedly say “please contact Wamos Air for further information” about battery-powered mobility aids and give reservas@wamosair.com as the address; +34 91 418 8760 is the Madrid switchboard. Because Wamos flies charter and wet-lease, the assistance request normally reaches Wamos through the tour operator or contracting airline that sold the seat.
Read it from the source
Powered wheelchairs & batteries
The part that goes wrong. Battery chemistry and watt-hours decide whether your chair flies, and the rules differ depending on whether the battery can be removed.
Battery-powered wheelchairs and similar mobility devices with lithium-ion, spillable, non-spillable wet, NiMH or dry batteries are all listed in Wamos’ dangerous-goods table as requiring the operator’s approval: “Please contact Wamos Air for further information.” §1.4 then sets out the handling measures for each battery type.
Information for Passengers (PDF, June 2026) — §1.4 Battery powered mobility aids and the dangerous-goods table (opens in a new tab) · read 2026-07-29
Accepted with operator approval. If the battery cannot be removed, “the mobility aid, the batteries, electrical cabling and controls shall be restraint and protected”. If it is removable, follow the manufacturer’s instructions and carry it in the cabin.
Information for Passengers (PDF, June 2026) — §1.4 Battery powered mobility aids and the dangerous-goods table (opens in a new tab) · read 2026-07-29
Not published as a number: where the battery cannot be removed Wamos requires the aid, batteries, cabling and controls to be restrained and protected, but states no watt-hour ceiling for a battery that stays installed.
“The battery removed from the mobility aid must not exceed 300 Wh, or if it’s fitted with 2 batteries, each battery must not exceed 160 Wh.” Removed batteries must be carried in the passenger cabin.
Information for Passengers (PDF, June 2026) — §1.4 Battery powered mobility aids and the dangerous-goods table (opens in a new tab) · read 2026-07-29
“Each passenger may carry a maximum of one spare battery not exceeding 300 Wh or two spares each not exceeding 160 Wh.” Spares travel in the cabin, protected from damage and short circuit.
Information for Passengers (PDF, June 2026) — §1.4 Battery powered mobility aids and the dangerous-goods table (opens in a new tab) · read 2026-07-29
One spare up to 300 Wh, or two spares each up to 160 Wh — so two is the maximum count. (For a non-spillable wet battery the limit is one spare, carried in the hold.)
Information for Passengers (PDF, June 2026) — §1.4 Battery powered mobility aids and the dangerous-goods table (opens in a new tab) · read 2026-07-29
Removal is not required: “If the battery cannot be removed, the mobility aid, the batteries, electrical cabling and controls shall be restraint and protected. If the mobility aid is specifically designed to remove the battery, the passenger shall follow the manufacturer’s instructions.” A removed lithium battery must then travel in the cabin.
Information for Passengers (PDF, June 2026) — §1.4 Battery powered mobility aids and the dangerous-goods table (opens in a new tab) · read 2026-07-29
Accepted with operator approval. Batteries and electrical circuits must be isolated and securely attached to the aid, or removed per the manufacturer’s instructions; a removed or spare non-spillable battery travels in strong rigid packagings in the cargo compartment. “Each passenger may carry a maximum of one spare battery.”
Information for Passengers (PDF, June 2026) — §1.4 Battery powered mobility aids and the dangerous-goods table (opens in a new tab) · read 2026-07-29
Accepted with operator approval. “The batteries and the electrical circuits shall be isolated and securely attached to the mobility aid”, or removed per the manufacturer where the aid cannot be kept upright. A removed or spare spillable battery travels in the hold in strong, rigid, leak-tight packagings, secured upright with absorbent material, marked “BATTERY, WET, WITH MOBILITY AID” and labelled “Corrosive” and “Package Orientation”.
Information for Passengers (PDF, June 2026) — §1.4 Battery powered mobility aids and the dangerous-goods table (opens in a new tab) · read 2026-07-29
Lithium: “Each battery removed from the mobility aid and any spare batteries shall be carried in the passenger cabin and shall be protected from damaged and short circuits (e.g. by placing each battery in a protective pouch).” Spillable and non-spillable: batteries and electrical circuits must be isolated and securely attached to the aid.
Information for Passengers (PDF, June 2026) — §1.4 Battery powered mobility aids and the dangerous-goods table (opens in a new tab) · read 2026-07-29
Not published — Wamos does not name a battery spec sheet, MSDS or form, only that the operator must be contacted for approval.
Not published — Wamos Air states no maximum powered-wheelchair size.
Not published for powered wheelchairs.
Same as for manual chairs: on arrival “your chair or mobility aid will be delivered to the baggage reclaim hall”.
Standard Terms of Carriage (PDF, 09/12/2024) — §7.3 Passengers with disabilities or reduced mobility (opens in a new tab) · read 2026-07-29
Every battery-powered mobility-aid entry in Wamos’ dangerous-goods table is marked as requiring the operator’s approval — allow time to clear the chair with reservas@wamosair.com through whoever sold the ticket.
Manual wheelchairs
Mobility equipment is carried — up to two pieces per passenger at no additional cost — but “Any personal mobility devices must be checked in.”
Standard Terms of Carriage (PDF, 09/12/2024) — §7.3 Passengers with disabilities or reduced mobility (opens in a new tab) · read 2026-07-29
“Wamos Air does not have room in its fleet to locate the passenger’s own wheelchair inside the passenger cabin.” Any personal mobility device must be checked in.
Standard Terms of Carriage (PDF, 09/12/2024) — §7.3 Passengers with disabilities or reduced mobility (opens in a new tab) · read 2026-07-29
Not applicable — Wamos Air says it has no room in its fleet for a passenger’s own wheelchair in the cabin.
Not published — Wamos Air states no maximum wheelchair size.
Not published for wheelchairs. Wamos’ 32 kg figure is the general per-piece checked-baggage limit and has deliberately not been read across to mobility aids.
You may keep your chair to the gate if you ask at booking — “Their mobility device will be tagged as checked baggage, but will be loaded in the hold of the aircraft upon arrival at the gate” — but on arrival “your chair or mobility aid will be delivered to the baggage reclaim hall”, not at the aircraft door.
Standard Terms of Carriage (PDF, 09/12/2024) — §7.3 Passengers with disabilities or reduced mobility (opens in a new tab) · read 2026-07-29
Booking & cost
“Passengers must notify the airline of their status as a Passenger with a disability or reduced mobility 48 hours before the flight, and of any special needs they may have. If that notification is not made within the required time, reasonable efforts will be made… although it may not be possible to provide the assistance requested.”
Standard Terms of Carriage (PDF, 09/12/2024) — §7.3 Passengers with disabilities or reduced mobility (opens in a new tab) · read 2026-07-29
Wamos requires notification of disability/reduced-mobility status and any special needs 48 h ahead. “Passengers who wish to reach the gate by themselves must indicate this at the earliest possible moment during the booking process.” Battery-powered mobility aids: “Please contact Wamos Air for further information” (reservas@wamosair.com).
Information for Passengers (PDF, June 2026) — §1.4 Battery powered mobility aids and the dangerous-goods table (opens in a new tab) · read 2026-07-29 Standard Terms of Carriage (PDF, 09/12/2024) — §7.3 Passengers with disabilities or reduced mobility (opens in a new tab) · read 2026-07-29
“Regulation (EC) 1107/2006 allows you to carry, at no additional cost, up to two pieces of mobility equipment per disabled person or person with reduced mobility, and the necessary medical equipment they may require.”
Standard Terms of Carriage (PDF, 09/12/2024) — §7.3 Passengers with disabilities or reduced mobility (opens in a new tab) · read 2026-07-29
“up to two pieces of mobility equipment per disabled person or person with reduced mobility” carried at no additional cost, plus necessary medical equipment.
Standard Terms of Carriage (PDF, 09/12/2024) — §7.3 Passengers with disabilities or reduced mobility (opens in a new tab) · read 2026-07-29
Not published for mobility aids specifically. Wamos’ Standard Terms of Carriage set out general liability under the Montreal Convention and EU Regulation 889/2002 but do not give a mobility-aid rule.
On board
“In the fleet and on aircraft whose dimensions allow it, a wheelchair is provided on board to facilitate mobility within the aircraft for Passengers who need one.” Wamos does not say which aircraft carry one.
Standard Terms of Carriage (PDF, 09/12/2024) — §7.3 Passengers with disabilities or reduced mobility (opens in a new tab) · read 2026-07-29
Not published; Wamos says only that it will try to seat a passenger with reduced mobility near the toilets.
Not published as a service. Wamos says a passenger may travel unaccompanied only if able to unfasten their seat belt, leave their seat and reach an emergency exit without assistance, reach and adjust the oxygen mask and understand safety instructions — “otherwise, they will need an able companion.”
Standard Terms of Carriage (PDF, 09/12/2024) — §7.3 Passengers with disabilities or reduced mobility (opens in a new tab) · read 2026-07-29
“Under no circumstances will Passengers with reduced mobility be seated in seats in an emergency row, or in the rows directly in front of or behind an emergency row. As far as possible, an attempt will be made to assign them a seat near the toilets.” Wamos also caps PRM numbers: they must not exceed the number of able-bodied passengers (ABPs) who could help in an emergency.
Standard Terms of Carriage (PDF, 09/12/2024) — §7.3 Passengers with disabilities or reduced mobility (opens in a new tab) · read 2026-07-29
Fleet detail. Wamos Air states it “does not have room in its fleet to locate the passenger’s own wheelchair inside the passenger cabin”, and that it has a limited number of seats for people with reduced mobility.
Worth knowing
ACMI/wet-lease and charter operator: Wamos Air describes itself as the “European leader in Charter and Wet Lease operations” and says it serves over 50 airlines. When Wamos operates a wet-lease flight the CONTRACTING airline's policy is what governs the passenger's contract — Wamos' own published rules, captured here, apply to flights sold under Wamos' own Standard Terms of Carriage. Requests normally reach Wamos through the tour operator or contracting carrier. Points for a human to re-check: (1) the Information for Passengers PDF is dated June 2026 but its internal title still reads “actualizacion 9 enero 2023” — the mobility-aid section may be older than the file date suggests; (2) Wamos caps the number of reduced-mobility passengers per flight against the number of able-bodied passengers, which can mean a refusal even with 48 h notice; (3) the aid is returned at baggage reclaim, not at the aircraft door.
Sources
Every figure above traces to one of these.
- s1 Information for Passengers (PDF, June 2026) — §1.4 Battery powered mobility aids and the dangerous-goods table (opens in a new tab) · official · read 2026-07-29
- s2 Standard Terms of Carriage (PDF, 09/12/2024) — §7.3 Passengers with disabilities or reduced mobility (opens in a new tab) · official · read 2026-07-29
- s3 Contact — Madrid head office phone and email addresses (opens in a new tab) · official · read 2026-07-29
- s4 Homepage — “European leader in Charter and Wet Lease operations”, serving over 50 airlines (opens in a new tab) · official · read 2026-07-29
Record quality
Record status researched · confidence high · 4 official sources · 4 contacts · 72% of the fields this reference tracks are answered. Newest source read 29 July 2026, the day before this page was built. What these mean.