PopulAir

OPERATOR TYPE CORRECTED — the stub said acmi_charter. populAir is a scheduled passenger airline selling seats to the public: "populAir is the trading name for Amapola Flyg AB's passenger operations and is a Swedish airline with Swedish owners and Swedish collective agreements", based at Stockholm Arlanda with eight Swedish destinations plus Mariehamn–Turku and an interline agreement with SAS. Recorded as scheduled_passenger. Fleet: 12 Fokker 50, of which 7 are in passenger configuration (50 seats). TWO CONTRADICTIONS A HUMAN MUST RESOLVE. (1) The English and Swedish special-assistance pages publish DIFFERENT maximum wheelchair dimensions for the same rule: EN "Length: 170 cm, Width: 85 cm, Height: 80 cm"; SV "Längd: 123 cm, Bredd: 55 cm, Höjd: 100 cm". The Swedish page additionally requires "Rullstolen måste gå att kunna fälla ihop" (the wheelchair must fold), which the English page omits entirely. The stricter Swedish figures and the folding requirement are what this record carries. (2) populAir bans ALL batteries from checked baggage "whether they are loose or installed in equipment", cabin-only and only "with the airline's approval" — which cannot be reconciled with putting a battery wheelchair in the hold. That ban is not buried: it runs as a red banner on EVERY page of the site ("Viktigt meddelande: Alla typer av batterier är förbjudna i incheckat bagage"). populAir publishes no powered-wheelchair policy at all, so electric.allowed is null rather than true or false. The special-baggage page's ban on "Elcyklar / Elsparkcyklar" as dangerous goods is about leisure devices and has NOT been applied to wheelchairs. DAMAGE — READ BEFORE CHECKING IN AN EXPENSIVE CHAIR. Amapola Flyg AB does not normally compensate "repor, bulor, blixtlåsproblem, märken, bucklor eller smuts" (scratches, dents, zip damage, marks, dings, dirt), does not compensate where it judges the packing inadequate (burden of proof on the passenger), repairs before it pays, and otherwise pays "baserat på inköpspriset med åldersavdrag" — purchase price MINUS an age deduction. It publishes no SDR figure and no mobility-aid exception, and tells passengers whose baggage is worth more than its maximum liability to declare the value at check-in and insure it separately. Damage must be reported at the airport or within 7 days; delay claims within 21 days, with hire of replacement equipment reimbursable beyond 24 hours at a guideline 75 EUR per person per day. ALSO PUBLISHED: assistance dogs and, where applicable, their crates are carried free in the cabin for passengers with reduced mobility (book 48 h ahead through the call centre); checked baggage is 20 kg and 158 cm (L+W+H) per piece, though mobility aids are outside the allowance; the general conditions reserve the right to refuse a passenger "som p.g.a. hälsotillstånd… kan vara till skada för sig själv eller sina medresenärer". COVERAGE: the whole site was enumerated from populair.se/sitemap (46 URLs) and every travel-information page was read in SWEDISH as well as English — hand baggage, checked baggage, special baggage, fragile and valuable items, general travel conditions, medical conditions, service dogs, travelling with animals/children, all four 'problem' pages, the assistance page and the aircraft page. There is no separate conditions-of-carriage document, no dangerous-goods page beyond the baggage pages, and no accessibility or CRO page. PRACTICAL — the call centre is weekday-only (Mon–Fri 08:00–17:00), so a 48-hour deadline that falls over a weekend must be met by e-mail or by calling earlier.