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Mauritania Airlines International
Publishes nothing about carrying a passenger’s own wheelchair. You have to ask them.
Mauritania Airlines International publishes no mobility-aid policy. Its website works and we read it, but it says nothing about carrying a passenger’s own manual or powered wheelchair — no battery rules, no size limits, no notice period. That silence is the finding, and it is why almost every field below is blank. Silence is not permission. Ask them directly, get the answer in writing, and read the international baseline so you know what should apply.
Who to contact
Transcribed from the airline’s own pages, exactly as it labels them.
- PhoneMauritania — Head office, Nouakchott (general; no accessibility line is published)
- PhoneMauritania — Agence Centrale, Nouakchott (ticket sales; general)
- EmailHead office, Nouakchott (general enquiries)
- EmailAgence Centrale, Nouakchott (general enquiries)
No accessibility, special-assistance or disability contact of any kind is published. The contact page lists one address, phone and e-mail per city office (Nouakchott, Nouadhibou, Zouerate, Abidjan, Bamako, Brazzaville, Casablanca, Conakry, Cotonou, Dakar, Las Palmas, Tunis, Pointe-Noire) and nothing else; a wheelchair user has to go through the ordinary sales office.
17 of the unanswered fields below share one explanation: Mauritania Airlines' website contains no page on disability, reduced mobility, wheelchairs or mobility aids at all. The rest carry their own.
Powered wheelchairs & batteries
The part that goes wrong. Battery chemistry and watt-hours decide whether your chair flies, and the rules differ depending on whether the battery can be removed.
Not published. The site's 'Dangerous Goods' / 'Matières dangereuses' / 'السلع الخطيرة' articles exist in the index but their pages are empty — no lithium-battery or watt-hour information is published anywhere.
Information — article index (the 'Dangerous Goods' / 'Matières dangereuses' articles are empty) (opens in a new tab) · read 2026-07-29
Not published. The site's 'Dangerous Goods' / 'Matières dangereuses' / 'السلع الخطيرة' articles exist in the index but their pages are empty — no lithium-battery or watt-hour information is published anywhere.
Information — article index (the 'Dangerous Goods' / 'Matières dangereuses' articles are empty) (opens in a new tab) · read 2026-07-29
Not published. The site's 'Dangerous Goods' / 'Matières dangereuses' / 'السلع الخطيرة' articles exist in the index but their pages are empty — no lithium-battery or watt-hour information is published anywhere.
Information — article index (the 'Dangerous Goods' / 'Matières dangereuses' articles are empty) (opens in a new tab) · read 2026-07-29
Not published. The site's 'Dangerous Goods' / 'Matières dangereuses' / 'السلع الخطيرة' articles exist in the index but their pages are empty — no lithium-battery or watt-hour information is published anywhere.
Information — article index (the 'Dangerous Goods' / 'Matières dangereuses' articles are empty) (opens in a new tab) · read 2026-07-29
Not published. The site's 'Dangerous Goods' / 'Matières dangereuses' / 'السلع الخطيرة' articles exist in the index but their pages are empty — no lithium-battery or watt-hour information is published anywhere.
Information — article index (the 'Dangerous Goods' / 'Matières dangereuses' articles are empty) (opens in a new tab) · read 2026-07-29
Not published. The site's 'Dangerous Goods' / 'Matières dangereuses' / 'السلع الخطيرة' articles exist in the index but their pages are empty — no lithium-battery or watt-hour information is published anywhere.
Information — article index (the 'Dangerous Goods' / 'Matières dangereuses' articles are empty) (opens in a new tab) · read 2026-07-29
Not published. The site's 'Dangerous Goods' / 'Matières dangereuses' / 'السلع الخطيرة' articles exist in the index but their pages are empty — no lithium-battery or watt-hour information is published anywhere.
Information — article index (the 'Dangerous Goods' / 'Matières dangereuses' articles are empty) (opens in a new tab) · read 2026-07-29
Not published. The site's 'Dangerous Goods' / 'Matières dangereuses' / 'السلع الخطيرة' articles exist in the index but their pages are empty — no lithium-battery or watt-hour information is published anywhere.
Information — article index (the 'Dangerous Goods' / 'Matières dangereuses' articles are empty) (opens in a new tab) · read 2026-07-29
Not published. The site's 'Dangerous Goods' / 'Matières dangereuses' / 'السلع الخطيرة' articles exist in the index but their pages are empty — no lithium-battery or watt-hour information is published anywhere.
Information — article index (the 'Dangerous Goods' / 'Matières dangereuses' articles are empty) (opens in a new tab) · read 2026-07-29
Not published. The site's 'Dangerous Goods' / 'Matières dangereuses' / 'السلع الخطيرة' articles exist in the index but their pages are empty — no lithium-battery or watt-hour information is published anywhere.
Information — article index (the 'Dangerous Goods' / 'Matières dangereuses' articles are empty) (opens in a new tab) · read 2026-07-29
Nothing published on powered wheelchairs or their batteries.
Manual wheelchairs
The only 'special passenger' content on the site covers unaccompanied minors and pregnant women. Disability is mentioned once, and only to exclude it: an unaccompanied child may travel alone provided the child suffers from no physical or mental handicap.
Booking & cost
Not published. The baggage page states only the free allowance (international: 3 × 23 kg business, 2 × 23 kg economy; domestic: 30 kg business, 20 kg economy) and says nothing about mobility aids.
Franchises bagages (opens in a new tab) · read 2026-07-29
Not published. No conditions of carriage are on the site; the only 'Conditions générales' link covers the TASSOUFRA frequent-flyer programme.
On board
Fleet detail. No hold-door aperture, hold dimensions or maximum mobility-aid size is published for any aircraft. Mauritania Airlines' own 'Franchises bagages' page publishes only weight allowances (3 x 23 kg business / 2 x 23 kg economy international; 30 kg / 20 kg domestic) and no oversize or special-baggage rules at all.
Worth knowing
VERDICT RE-VERIFIED 2026-07-29 and CONFIRMED: Mauritania Airlines International publishes nothing whatsoever about wheelchairs, mobility aids, reduced mobility or mobility-aid batteries. The site (Joomla, French, with a handful of Arabic articles) is fully reachable and was searched exhaustively. DOCUMENT CLASSES CHECKED. (1) CONDITIONS OF CARRIAGE: none exists. The only document called 'Conditions générales' is the TASSOUFRA frequent-flyer programme's terms (/index.php/tassoufra/conditions-generales); /index.php/conditions-generales-de-transport and /index.php/conditions-de-transport are 404. (2) DANGEROUS GOODS: an article titled 'Matières dangereuses' exists in the Information category (created 23 March 2021) and has an EMPTY BODY — the Joomla search finds it by title only and it renders as a heading with no text, in the French and Arabic listings alike. There is no lithium-battery or watt-hour statement anywhere on the site. (3) BAGGAGE / SPECIAL BAGGAGE: 'Franchises bagages' publishes only the free allowance (international: 3 x 23 kg business, 2 x 23 kg economy under a piece concept since 01/11/2017; domestic: 30 kg business, 20 kg economy) and a note that extra bags are charged by itinerary. No mobility-aid exemption, no oversize/special-baggage page, no gate-delivery statement, no hold dimensions. (4) FAQ / SPECIAL PASSENGERS: 'Informations utiles' is the airline's only special-passenger page and covers children, unaccompanied minors and pregnancy only. Its single use of the word 'handicap' is the UM rule — children may fly alone between 4 and 12 'à condition qu'ils ne souffrent d'aucun handicap physique ou mental' — which is an exclusion, not an assistance policy. (5) SITE-WIDE SEARCH, the airline's own Joomla search engine: 'assistance' 0 results, 'mobilit' 0, 'roulant' 0, 'PMR' 0, 'invalide' 0, 'batterie' 0, 'lithium' 0, 'fauteuil' 0, and in Arabic كرسي 0, إعاقة 0, متحرك 0, بطارية 0. A full alphabetical enumeration (searchword=air, any-words, limit 100) returns the ENTIRE public article inventory — 46 articles, of which all but about eight are tender notices, recruitment adverts and COVID-era announcements. There is no accessibility article to have missed. (6) HOME-LANGUAGE VERSIONS: the Arabic content on the site consists solely of recruitment and tender notices (إعلان اكتتاب, إعلان توظيف); there is no Arabic travel-information section, so nothing is hidden behind the language. (7) INTERNET ARCHIVE: a CDX sweep of the whole mauritaniaairlines.mr domain (1,603 distinct URLs) shows every PDF the airline has ever published is a tender notice, a recruitment notice, a COVID-19 NOTAM or a seasonal timetable. No conditions of carriage, no dangerous-goods document, no accessibility document has ever existed. The only archived page whose title looked promising, 'Conditions d'acceptation' (article 130), turns out to be 2021 Tunisian COVID entry requirements. (8) BOOKING ENGINE: the airline's own booking stub at /ecomvp/index.html is a bare search form (departure, destination, cabin, date, currency, pax counts) with no special-service request and no link to any terms. TRAP FOR TRAVELLERS — DO NOT CONFUSE THE TWO DOMAINS: mauritaniaairline.com (singular, no 's') is a Wix site branded 'Mauritania Airlines Booking' whose contact address is booking.mauritania@gmail.com and whose privacy policy is a freeprivacypolicy.com template, yet whose image alt-text markets it as 'site officiel'. It is not the airline's registered domain (IATA lists mauritaniaairlines.mr) and NOTHING in this record comes from it. A wheelchair user gets nothing from this website and must telephone a sales office (+222 45 24 12 53 head office, +222 45 25 67 47 Agence Centrale) and get any commitment in writing. Fleet is B737-700/800 and E175 on a West African network plus Nouakchott–Casablanca/Las Palmas/Tunis/Medina; no hold dimensions published.
Sources
Every figure above traces to one of these.
- s1 Informations utiles (children, unaccompanied minors, pregnancy — the airline's only special-passenger page) (opens in a new tab) · official · read 2026-07-29
- s2 Nous contacter — head office and agency contacts (opens in a new tab) · official · read 2026-07-29
- s3 Franchises bagages (opens in a new tab) · official · read 2026-07-29
- s4 Information — article index (the 'Dangerous Goods' / 'Matières dangereuses' articles are empty) (opens in a new tab) · official · read 2026-07-29
Record quality
Record status no public policy · confidence low · 4 official sources · 4 contacts · 0% of the fields this reference tracks are answered. Newest source read 29 July 2026, the day before this page was built. What these mean.