wheelair

All airlines Latin America & Caribbean

LATAM Airlines Paraguay

IATA PZ ICAO LAP Paraguay · www.latamairlines.com (opens in a new tab)

Powered wheelchairs accepted · carried free · 48 h notice · 300 Wh installed-battery cap.

Advance notice
48hours before departure
Powered wheelchair
Yes
Lithium, battery installed
300watt-hours maximum
Cost to carry
Free

Who to contact

Transcribed from the airline’s own pages, exactly as it labels them.

  • Phone
    Paraguay — Contact Center (atención al cliente, printed as 595 2145 1535)
  • Phone
    Paraguay — LATAM group Contact Center for calls from outside Paraguay; this is a Chilean (+56, Santiago) number, printed as such under "Comunícate con LATAM Paraguay"
  • Online form
  • Relay / text
    +56 9 6825 0850. The wheelchair page and the special-assistance page both link straight to WhatsApp to request the airport wheelchair service and special assistance.
    WhatsApp virtual assistant (all LATAM countries)
  • Relay / text
    A free Sunflower lanyard for non-visible disabilities is handed out at the special-assistance check-in counter at any LATAM airport, subject to stock. It does not guarantee fast track.
    Hidden Disabilities Sunflower lanyard

LATAM Paraguay publishes no dedicated disability-desk phone line and no special-assistance email address. Requests go through the country Contact Center (printed as 595 2145 1535, or +56 2 2579 8826 from abroad) or the WhatsApp virtual assistant (+56 9 6825 0850), which is shared across every LATAM country site.

Powered wheelchairs & batteries

The part that goes wrong. Battery chemistry and watt-hours decide whether your chair flies, and the rules differ depending on whether the battery can be removed.

Powered chairs accepted
Yes

A lithium-battery wheelchair is carried if it uses one battery of no more than 300 Wh or two of no more than 160 Wh each, with the batteries fixed to the chair. Note: "Si llevas tu propia silla de ruedas motorizada con baterías, solo podrás obtener tu tarjeta de embarque en el aeropuerto" (except when departing Brazil). [LATAM Paraguay — latamairlines.com/py/es]

Dispositivos médicos — Artículos ortopédicos / Silla de ruedas (LATAM Paraguay) (opens in a new tab) · read 2026-07-29

Lithium-ion batteries
Yes

"Si viajas con tu silla de ruedas con batería de litio, puedes transportarla si usa una batería que no supere los 300 Wh o 2 baterías que no superen los 160 Wh cada una." [LATAM Paraguay — latamairlines.com/py/es]

Dispositivos médicos — Artículos ortopédicos / Silla de ruedas (LATAM Paraguay) (opens in a new tab) · read 2026-07-29

Watt-hour cap — battery stays in the chair
300 Wh

One battery of up to 300 Wh, or two batteries of up to 160 Wh each. "En ambos casos, las baterías tienen que estar fijas a la silla de ruedas" — the batteries must remain attached to the chair. [LATAM Paraguay — latamairlines.com/py/es]

Dispositivos médicos — Artículos ortopédicos / Silla de ruedas (LATAM Paraguay) (opens in a new tab) · read 2026-07-29

Watt-hour cap — battery removed into the cabin
Not published

Not published. LATAM requires the chair's batteries to stay fixed to the chair, and publishes no watt-hour cap for a battery removed and carried in the cabin. [LATAM Paraguay — latamairlines.com/py/es]

Dispositivos médicos — Artículos ortopédicos / Silla de ruedas (LATAM Paraguay) (opens in a new tab) · read 2026-07-29

Watt-hour cap — spare battery
Not published

No watt-hour cap is published for a spare. The only numeric limit LATAM gives for a spare carried in the cabin is "no superar los 8 gramos de litio" (lithium content), plus terminal protection and, if the capacity is not printed on the label, the chair's technical data sheet at the airport. [LATAM Paraguay — latamairlines.com/py/es]

Dispositivos médicos — Artículos ortopédicos / Silla de ruedas (LATAM Paraguay) (opens in a new tab) · read 2026-07-29

Spare batteries permittedmaximum number under any published configuration
Not published

Spare batteries may be carried as cabin baggage, but LATAM does not publish a maximum number of spares for a wheelchair. [LATAM Paraguay — latamairlines.com/py/es]

Dispositivos médicos — Artículos ortopédicos / Silla de ruedas (LATAM Paraguay) (opens in a new tab) · read 2026-07-29

Battery must be removed
No

"En ambos casos, las baterías tienen que estar fijas a la silla de ruedas" — the battery stays installed in the chair; LATAM does not ask for it to be removed into the cabin. [LATAM Paraguay — latamairlines.com/py/es]

Dispositivos médicos — Artículos ortopédicos / Silla de ruedas (LATAM Paraguay) (opens in a new tab) · read 2026-07-29

Non-spillable batteriesgel, AGM, sealed lead-acid, dry cell
Not published

Not published. Nothing is stated about gel, AGM, sealed lead-acid or dry-cell wheelchair batteries — only lithium. [LATAM Paraguay — latamairlines.com/py/es]

Dispositivos médicos — Artículos ortopédicos / Silla de ruedas (LATAM Paraguay) (opens in a new tab) · read 2026-07-29  Equipaje restringido y prohibido / mercancías peligrosas (LATAM Paraguay) (opens in a new tab) · read 2026-07-29

Wet / spillable batteries
Not published

Not published. LATAM's medical-devices page addresses lithium batteries only and says nothing about wet/spillable (flooded) wheelchair batteries; the dangerous-goods page does not cover mobility aids either. [LATAM Paraguay — latamairlines.com/py/es]

Dispositivos médicos — Artículos ortopédicos / Silla de ruedas (LATAM Paraguay) (opens in a new tab) · read 2026-07-29  Equipaje restringido y prohibido / mercancías peligrosas (LATAM Paraguay) (opens in a new tab) · read 2026-07-29

Terminal protection & immobilisation
Yes

Spare batteries must be carried "envueltas o guardadas en un contenedor original, cubriendo sus terminales con cinta adhesiva en funda o bolso protector por separado" — wrapped or in the original container, terminals taped over, in a separate protective sleeve or bag. [LATAM Paraguay — latamairlines.com/py/es]

Dispositivos médicos — Artículos ortopédicos / Silla de ruedas (LATAM Paraguay) (opens in a new tab) · read 2026-07-29

Paperwork the airline wants
Yes

"Su capacidad debe estar descrita en su etiqueta; de lo contrario, necesitas presentar la ficha técnica de la silla en el aeropuerto para verificar que cumpla con los requisitos" — the watt-hour rating must be on the battery label, otherwise bring the chair's technical data sheet. [LATAM Paraguay — latamairlines.com/py/es]

Dispositivos médicos — Artículos ortopédicos / Silla de ruedas (LATAM Paraguay) (opens in a new tab) · read 2026-07-29

Size limit for a powered chair
Not published

LATAM sets no maximum size for a powered wheelchair. It tells wheelchair users to "conoce las dimensiones de la puerta de carga de nuestros aviones" in the fleet section: the Airbus A319 entry reads "Puerta de carga (alto x ancho): FWD 1,82 m x 1,24 m, AFT 1,82 m". That is a cargo-door aperture, not a stated chair limit, and not every fleet type was checked — see aircraft_hold_note.

Dispositivos médicos — Artículos ortopédicos / Silla de ruedas (LATAM Paraguay) (opens in a new tab) · read 2026-07-29  Nuestra flota — Airbus 319 (puerta de carga y asientos con apoyabrazos movibles) (opens in a new tab) · read 2026-07-29

Weight limit for a powered chair
Not published

No maximum weight is published for a powered wheelchair.

Returned at the aircraft door
Not published

Not published — LATAM does not say whether a powered chair carried in the hold is returned at the aircraft door or at the baggage belt. [LATAM Paraguay — latamairlines.com/py/es]

Dispositivos médicos — Artículos ortopédicos / Silla de ruedas (LATAM Paraguay) (opens in a new tab) · read 2026-07-29

Passengers travelling with their own battery-powered wheelchair can only obtain the boarding pass at the airport; departing Brazil they may check in online or in the app.

Manual wheelchairs

Manual chairs accepted
Yes

"Si necesitas viajar en silla de ruedas, puedes hacerlo en tu propia silla o solicitar una en el aeropuerto." Passenger wheelchairs travel in the hold ("las sillas de ruedas de los pasajeros son transportadas en la bodega") unless the folding chair fits the in-cabin stowage rule below. [LATAM Paraguay — latamairlines.com/py/es]

Dispositivos médicos — Artículos ortopédicos / Silla de ruedas (LATAM Paraguay) (opens in a new tab) · read 2026-07-29

Folding chair may travel in the cabin
Yes

"Nuestros aviones cuentan con espacio en la cabina, pudiendo ser en un closet o junto a los asientos con straps de seguridad (dependiendo del tipo de avión), para llevar en la cabina una silla de ruedas manual plegable, colapsable o desmontable de tamaño adulto típico, cuyas dimensiones sean 13 pulgadas por 36 pulgadas por 42 pulgadas o menos, sin tener que quitar las ruedas ni desmontarla." [LATAM Paraguay — latamairlines.com/py/es]

Dispositivos médicos — Artículos ortopédicos / Silla de ruedas (LATAM Paraguay) (opens in a new tab) · read 2026-07-29

In-cabin stowage limitIn-cabin stowage space
106.7 cm long · 33 cm wide · 91.4 cm high

In-cabin closet / seat-strap stowage for one typical adult-sized folding, collapsible or break-down manual wheelchair of "13 pulgadas por 36 pulgadas por 42 pulgadas o menos" (13 x 36 x 42 in = 33.0 x 91.4 x 106.7 cm), without removing the wheels or dismantling it — the US in-cabin closet rule. LATAM does not label which figure is width, height or length; 13 in (33 cm) is the binding folded width.

Dispositivos médicos — Artículos ortopédicos / Silla de ruedas (LATAM Paraguay) (opens in a new tab) · read 2026-07-29

Size limit for a checked manual chair
Not published

LATAM publishes no maximum size for a checked manual wheelchair; it points passengers to the per-aircraft cargo-door dimensions in the fleet section instead (see aircraft_hold_note). Its only published wheelchair dimensions are the in-cabin stowage limit, recorded in cabin_stowage_dimensions.

Dispositivos médicos — Artículos ortopédicos / Silla de ruedas (LATAM Paraguay) (opens in a new tab) · read 2026-07-29

Weight limit for a manual chair
Not published

No maximum weight is published for a manual wheelchair.

Returned at the aircraft door
Not published

Not published. LATAM says only that passenger wheelchairs travel in the hold, that boarding at a remote stand uses an Ambulift or Stairtrac, and that passengers needing assistance receive their baggage before other passengers on international flights and on domestic flights within Brazil, Peru and Chile. It does not say whether the chair is returned at the aircraft door. [LATAM Paraguay — latamairlines.com/py/es]

Dispositivos médicos — Artículos ortopédicos / Silla de ruedas (LATAM Paraguay) (opens in a new tab) · read 2026-07-29  Asistencia especial (LATAM Paraguay) (opens in a new tab) · read 2026-07-29

Passengers may stay in their own chair to the aircraft; boarding is by a level-entry jet bridge or, at a remote stand, by accessible bus/walkway with an Ambulift or Stairtrac lift depending on the airport.

Booking & cost

Advance notice requiredhours before scheduled departure
48h

"Dependiendo del tipo de asistencia que requieras, deberás enviarnos la solicitud 24 o 48 horas antes de tu viaje." For a wheelchair the page only "recommends" contacting the Contact Center at least 24 h before departure, but the FAQ on the same site says an airport wheelchair must be requested through the call centre "con un mínimo de 48 horas", and any condition beyond reduced mobility "sea informada al menos 48 horas antes". 48 h is the safe figure. [LATAM Paraguay — latamairlines.com/py/es]

Dispositivos médicos — Artículos ortopédicos / Silla de ruedas (LATAM Paraguay) (opens in a new tab) · read 2026-07-29  Asistencia especial (LATAM Paraguay) (opens in a new tab) · read 2026-07-29

How to request assistance
Contact Center LATAM Paraguay (595 2145 1535) or the WhatsApp virtual assistant +56 9 6825 0850

"Te recomendamos contactarnos al menos 24 horas antes de la salida de tu vuelo, a través del Contact Center." Airport wheelchairs can also be requested "rápidamente con nuestro asistente virtual de WhatsApp". If any flight is operated by another airline the request must be made with that airline. [LATAM Paraguay — latamairlines.com/py/es]

Dispositivos médicos — Artículos ortopédicos / Silla de ruedas (LATAM Paraguay) (opens in a new tab) · read 2026-07-29  Asistencia especial (LATAM Paraguay) (opens in a new tab) · read 2026-07-29  Autoatención y Contact Center (LATAM Paraguay) (opens in a new tab) · read 2026-07-29

Charge for carrying the aid
No fee

"Puedes transportarla sin costo, independiente del equipaje que lleves contigo" — a wheelchair and orthopaedic aids are carried free of charge and count as independent of the passenger's baggage allowance. [LATAM Paraguay — latamairlines.com/py/es]

Dispositivos médicos — Artículos ortopédicos / Silla de ruedas (LATAM Paraguay) (opens in a new tab) · read 2026-07-29

Mobility devices carried free
No stated limit

"Si utilizas una silla de ruedas o artículos de apoyo para tu movilidad; como bastones, muletas, prótesis u otros elementos ortopédicos, no tienes límite de cantidad y puedes llevarlos a bordo sin costo adicional." [LATAM Paraguay — latamairlines.com/py/es]

Dispositivos médicos — Artículos ortopédicos / Silla de ruedas (LATAM Paraguay) (opens in a new tab) · read 2026-07-29

If they damage your chair
Not published

No mobility-aid-specific liability rule is published. The contract of carriage says liability limits are set by national law for journeys within one country and by the Warsaw or Montreal Convention for international journeys, without stating a figure. It adds that if the passenger did not request the assistance in advance or at the time of purchase, "el transportador no será responsable ante el pasajero".

Condiciones del contrato de transporte aéreo (LATAM Paraguay) (opens in a new tab) · read 2026-07-29

On board

On-board aisle chair
Yes

"Todos los aviones cuentan con una silla de ruedas de pasillo a bordo. Nuestra tripulación está entrenada para usarla y asistir al pasajero para trasladarse desde su asiento al baño durante el vuelo." [LATAM Paraguay — latamairlines.com/py/es]

Dispositivos médicos — Artículos ortopédicos / Silla de ruedas (LATAM Paraguay) (opens in a new tab) · read 2026-07-29  Asistencia especial (LATAM Paraguay) (opens in a new tab) · read 2026-07-29

Accessible lavatory
Not published

Not published. LATAM says the crew will take a passenger to the lavatory with the on-board aisle chair, but describes no wheelchair-accessible lavatory on any aircraft type. [LATAM Paraguay — latamairlines.com/py/es]

Dispositivos médicos — Artículos ortopédicos / Silla de ruedas (LATAM Paraguay) (opens in a new tab) · read 2026-07-29

Crew help you transfer
Yes

Crew are trained to use the on-board aisle chair to move a passenger between seat and lavatory. Assistance is given at boarding, in flight and on arrival; at remote stands boarding uses an Ambulift or Stairtrac lift. LATAM warns the service "no implica una custodia permanente del pasajero en silla de ruedas", and a passenger who cannot eat, use the lavatory, use the safety equipment or reach an exit unaided must travel with a companion aged 18+. [LATAM Paraguay — latamairlines.com/py/es]

Dispositivos médicos — Artículos ortopédicos / Silla de ruedas (LATAM Paraguay) (opens in a new tab) · read 2026-07-29  Asistencia especial (LATAM Paraguay) (opens in a new tab) · read 2026-07-29

Seating & movable armrests
Yes

LATAM lists movable-armrest seats per aircraft in the fleet section: on the Airbus A319 "los asientos de la cabina Economy cuentan con apoyabrazos movibles para accesibilidad, excepto los asientos A-B-C-D-E-F de las filas 1 y 10". Passengers travelling with an orthopaedic positioning device or a POC may not sit in an emergency-exit row. [LATAM Paraguay — latamairlines.com/py/es]

Nuestra flota — Airbus 319 (puerta de carga y asientos con apoyabrazos movibles) (opens in a new tab) · read 2026-07-29  Dispositivos médicos — Artículos ortopédicos / Silla de ruedas (LATAM Paraguay) (opens in a new tab) · read 2026-07-29

Fleet detail. LATAM tells wheelchair users to check the cargo-door dimensions of each aircraft in the fleet section. The Paraguay site's fleet index lists the group fleet (Embraer E195-E2, Boeing 777, 787-9, 787-8, 767, Airbus 321, 320, 319); the Airbus A319 entry — the smallest type checked — gives "Puerta de carga (alto x ancho): FWD 1,82 m x 1,24 m, AFT 1,82 m", with hold volume FWD 8.52 m3 + AFT 11.92 m3 + bulk 5.88 m3. Not every type was checked; verify for your own aircraft.

Worth knowing

LATAM Airlines Paraguay publishes its accessibility content on its own country site (www.latamairlines.com/py/es, footer "© 2026 LATAM Airlines Paraguay"), and the wording is identical to the other LATAM country sites — the figures above were read on the Paraguay pages, not copied from a sibling airline. Key points: (1) a passenger travelling with their own battery-powered chair can only be issued a boarding pass at the airport; (2) the wheelchair service is not permanent custody — the passenger may be left unattended whenever they can move independently; (3) a passenger who cannot communicate about safety, use the safety equipment, reach an exit, eat or use the lavatory unaided must travel with a companion aged 18+; (4) the contract of carriage makes it the passenger's obligation to declare a wheelchair in advance or at the time of purchase and releases LATAM from liability if they do not; (5) LATAM's own numbers are given only for lithium batteries — nothing is published about wet or non-spillable batteries, spare counts, chair weight or chair size.

Sources

Every figure above traces to one of these.

  1. s1 Dispositivos médicos — Artículos ortopédicos / Silla de ruedas (LATAM Paraguay) (opens in a new tab) · official · read 2026-07-29
  2. s2 Asistencia especial (LATAM Paraguay) (opens in a new tab) · official · read 2026-07-29
  3. s3 Autoatención y Contact Center (LATAM Paraguay) (opens in a new tab) · official · read 2026-07-29
  4. s4 Condiciones del contrato de transporte aéreo (LATAM Paraguay) (opens in a new tab) · official · read 2026-07-29
  5. s5 Nuestra flota — Airbus 319 (puerta de carga y asientos con apoyabrazos movibles) (opens in a new tab) · official · read 2026-07-29
  6. s6 Nuestra flota (índice de tipos de avión) (opens in a new tab) · official · read 2026-07-29
  7. s7 Equipaje restringido y prohibido / mercancías peligrosas (LATAM Paraguay) (opens in a new tab) · official · read 2026-07-29

Record quality

Record status researched · confidence high · 7 official sources · 5 contacts · 59% of the fields this reference tracks are answered. Newest source read 29 July 2026, the day before this page was built. What these mean.