All airlines Europe
GetJet Airlines
Powered chairs need the airline’s prior approval · carried free · 48 h notice.
- Advance notice
- 48hours before departure
- Powered wheelchair
- Conditional
- Lithium, battery installed
- Not published
- Cost to carry
- Free
Wet-lease / ACMI operator. GetJet Airlines usually flies aircraft and crew on behalf of other airlines. If your ticket says another airline, that airline’s wheelchair policy governs your booking — but the aircraft’s physical hold limits are this operator’s.
Who to contact
Transcribed from the airline’s own pages, exactly as it labels them.
- EmailGeneral enquiries — address published in the site footer (not a disability desk)
- EmailSales
GetJet publishes no telephone number at all — its Contact us page lists a company address, bank details and three script-obfuscated mailboxes labelled "For sales", "For media" and "For passengers". The two addresses recorded here (info@ and sales@) are the ones that could be read directly from the page source; there is no dedicated accessibility desk. Assistance is arranged through the tour operator or travel agent.
Read it from the source
3 of the unanswered fields below share one explanation: Not published — and moot: lithium-ion is not among the wheelchair battery types GetJet lists as accepted, so no watt-hour allowance exists on its site. The rest carry their own.
Powered wheelchairs & batteries
The part that goes wrong. Battery chemistry and watt-hours decide whether your chair flies, and the rules differ depending on whether the battery can be removed.
Electric / battery-powered wheelchairs are carried as checked baggage, but only with a dry or gel accumulator: GetJet's page is headed "Battery powered wheelchairs (dry or gel accumulator)" and closes "GetJet Airlines does not accept other types of wheelchairs in Checked Baggage."
GetJet Airlines — Special baggage (Wheelchairs: manual, and battery powered with dry or gel accumulator) (opens in a new tab) · read 2026-07-29
GetJet lists only "dry or gel accumulator" battery-powered wheelchairs and states "GetJet Airlines does not accept other types of wheelchairs in Checked Baggage" — lithium-ion powered chairs are not among the accepted types. Verify directly before booking a lithium chair.
GetJet Airlines — Special baggage (Wheelchairs: manual, and battery powered with dry or gel accumulator) (opens in a new tab) · read 2026-07-29
Not published. GetJet states no spare-battery allowance for mobility aids.
The battery stays with the chair. At check-in a dry battery must be disconnected, its terminals insulated and the battery "securely attached to the wheelchair"; gel batteries need not be disconnected if the terminals are insulated. Chairs with integrated dry batteries and covered terminals need not be disconnected if they have a master switch (with a manufacturer's label confirming the battery is fully disconnected when it is activated) that is turned off, or a removable control unit that is completely removed — "it is not enough to remove the control unit key only".
GetJet Airlines — Special baggage (Wheelchairs: manual, and battery powered with dry or gel accumulator) (opens in a new tab) · read 2026-07-29
Dry and gel accumulators are accepted. "During check-in, the dry battery must be disconnected, its terminals insulated to prevent accidental short circuiting, and securely attached to the wheelchair. Gel batteries do not need to be disconnected from the battery if the battery terminals are insulated to prevent accidental short circuits."
GetJet Airlines — Special baggage (Wheelchairs: manual, and battery powered with dry or gel accumulator) (opens in a new tab) · read 2026-07-29
Only dry and gel accumulators are listed as accepted, and "GetJet Airlines does not accept other types of wheelchairs in Checked Baggage". Spillable/wet-cell wheelchair batteries are not among the accepted types.
GetJet Airlines — Special baggage (Wheelchairs: manual, and battery powered with dry or gel accumulator) (opens in a new tab) · read 2026-07-29
Terminals must be insulated to prevent accidental short circuiting; a dry battery must also be disconnected and securely attached to the chair.
GetJet Airlines — Special baggage (Wheelchairs: manual, and battery powered with dry or gel accumulator) (opens in a new tab) · read 2026-07-29
A chair with an integrated dry battery may stay connected only if it has "a master switch (with a manufacturer's label stating that the battery is fully disconnected when the switch is activated)" that is turned off. No other paperwork, spec sheet or MSDS is required on the published page.
GetJet Airlines — Special baggage (Wheelchairs: manual, and battery powered with dry or gel accumulator) (opens in a new tab) · read 2026-07-29
Not published — GetJet states no maximum powered-wheelchair size.
Not published for wheelchairs.
Only manual wheelchairs may be requested for delivery immediately on landing; "All other wheelchairs can be picked up at the airport arrival area (baggage pick-up area)."
GetJet Airlines — Special baggage (Wheelchairs: manual, and battery powered with dry or gel accumulator) (opens in a new tab) · read 2026-07-29
The published acceptance list covers only dry and gel accumulators. Chairs with a master switch or removable control unit are the exception to the disconnect-at-check-in rule.
Manual wheelchairs
"Manual wheelchairs — The wheelchair is carried in the aircraft cargo compartment at no extra charge. Passengers can use manual wheelchairs to get to / from the departure or arrival gates."
GetJet Airlines — Special baggage (Wheelchairs: manual, and battery powered with dry or gel accumulator) (opens in a new tab) · read 2026-07-29
GetJet does not offer in-cabin stowage: "The wheelchair is carried in the aircraft cargo compartment at no extra charge", and if the passenger wheels themselves to the gate "the wheelchair will be marked as Checked Baggage at check-in and will be loaded onto the aircraft upon boarding".
GetJet Airlines — Special baggage (Wheelchairs: manual, and battery powered with dry or gel accumulator) (opens in a new tab) · read 2026-07-29
Not applicable/published — GetJet carries wheelchairs in the cargo compartment.
Not published. GetJet defines special equipment as baggage exceeding 158 cm (height + length + width) but states no maximum wheelchair size.
Not published. GetJet sets weight caps for sports equipment (10–32 kg by type) but publishes no weight limit for a wheelchair.
"Passengers using manual wheelchairs may request the wheelchairs be delivered immediately upon landing." This applies to manual chairs only — "All other wheelchairs can be picked up at the airport arrival area (baggage pick-up area)."
GetJet Airlines — Special baggage (Wheelchairs: manual, and battery powered with dry or gel accumulator) (opens in a new tab) · read 2026-07-29
If the passenger prefers to reach the departure gate in their own manual chair, it is tagged as Checked Baggage at check-in and loaded at boarding. WCHR / WCHS / WCHC and WCMP / WCBD / WCLB service codes are used.
Booking & cost
"The passenger must inform his/her travel agent or airline at least 48 hours before departure if: he / she has a physical disability; he / she has hearing and visual disabilities and needs help; he / she travels with a portable oxygen concentrator (POC); he / she travels with a certified animal helper."
GetJet Airlines — Passengers with special needs (opens in a new tab) · read 2026-07-29
"Carriage of a disabled person or other person who needs an assistance may require prior agreement with the airline before purchasing of the ticket. The tour operator or travel agent must obtain approval from GetJet Airlines prior to selling the ticket to such person."
GetJet Airlines — Passengers with special needs (opens in a new tab) · read 2026-07-29
"Wheelchair access is free on all GetJet Airlines flights" and "Wheelchairs are transported free of charge"; the manual wheelchair "is carried in the aircraft cargo compartment at no extra charge". Other special/sports equipment is chargeable, but wheelchairs are listed separately from it.
GetJet Airlines — Passengers with special needs (opens in a new tab) · read 2026-07-29 GetJet Airlines — Special baggage (Wheelchairs: manual, and battery powered with dry or gel accumulator) (opens in a new tab) · read 2026-07-29
Not published — GetJet does not state how many mobility devices are carried per passenger.
Not published for mobility aids. GetJet's baggage-damage procedure requires a Property Irregularity Report completed at the arrival airport before leaving, with the baggage tag, and a written claim within 7 days of receiving the baggage (21 days if delayed); no liability limit or mobility-aid rule is stated.
On board
Not published — GetJet does not say whether an on-board aisle chair is carried.
Not published.
"Flight attendants are prohibited from assisting passengers in eating or help with personal hygiene. They are prohibited from lifting or carrying passengers." "Transportation of the lying person is not possible on the plane, no special medical assistance is provided."
GetJet Airlines — Passengers with special needs (opens in a new tab) · read 2026-07-29
Under Regulation (EC) No 1107/2006 "disabled passengers or passengers with reduced mobility shall be seated at a window, seats at emergency row are prohibited", with seating chosen so crew duties, emergency equipment and evacuation are not obstructed. "All passengers with disabilities must sit in normal airplane chairs with a perpendicular backrest." GetJet will make every effort to seat an accompanying passenger next to the disabled passenger.
GetJet Airlines — Passengers with special needs (opens in a new tab) · read 2026-07-29
Worth knowing
GetJet Airlines (Vilnius) is on its own home page "an IOSA registered airline headquartered in Vilnius, Lithuania that offers ACMI and charter services", flying for tour operators and for airlines such as Eurowings — so on a wet-lease flight the contracting airline's policy will normally apply. Unusually for an ACMI operator, GetJet publishes a full set of its own passenger rules, and they are the ones recorded here. FOUR THINGS A WHEELCHAIR USER MUST KNOW, all of which a human should re-verify with the airline: (1) Only dry or gel accumulators are accepted — "GetJet Airlines does not accept other types of wheelchairs in Checked Baggage", which on its face excludes lithium-ion power chairs. (2) "Passengers unable to take care of themselves during the flight, as well as passengers with motor or mental disabilities, may travel only when accompanied by a healthy adult" — a mandatory-companion rule. (3) Cabin crew "are prohibited from lifting or carrying passengers". (4) Carriage "may require prior agreement with the airline before purchasing of the ticket", and the travel agent must get GetJet's approval before selling the ticket. Points 2 and 4 sit uneasily with Regulation (EC) No 1107/2006, which GetJet cites as the basis for its assistance. Also: powered chairs are NOT returned at the aircraft door — only manual chairs can be requested "delivered immediately upon landing"; everything else goes to the baggage reclaim belt.
Sources
Every figure above traces to one of these.
- s1 GetJet Airlines — Passengers with special needs (opens in a new tab) · official · read 2026-07-29
- s2 GetJet Airlines — Special baggage (Wheelchairs: manual, and battery powered with dry or gel accumulator) (opens in a new tab) · official · read 2026-07-29
- s3 GetJet Airlines — Prohibited items for carriage (opens in a new tab) · official · read 2026-07-29
- s4 GetJet Airlines — Contact us (opens in a new tab) · official · read 2026-07-29
- s5 GetJet Airlines — home page ("an IOSA registered airline headquartered in Vilnius, Lithuania that offers ACMI and charter services") (opens in a new tab) · official · read 2026-07-29
- s6 GetJet Airlines — Damaged, delayed or lost baggage (opens in a new tab) · official · read 2026-07-29
Record quality
Record status researched · confidence high · 6 official sources · 2 contacts · 59% of the fields this reference tracks are answered. Newest source read 29 July 2026, the day before this page was built. What these mean.