All airlines Middle East
Fly Baghdad
Powered chairs need the airline’s prior approval · carried free · 24 h notice.
- Advance notice
- 24hours before departure
- Powered wheelchair
- Conditional
- Lithium, battery installed
- Not published
- Cost to carry
- Free
Who to contact
Transcribed from the airline’s own pages, exactly as it labels them.
- PhoneIraq — Fly Baghdad Call Center (short code 6666; the channel named for booking wheelchair assistance)Sunday to Thursday 24/7; Friday 14:00-20:00; Saturday 09:00-21:00
- PhoneIraq — Customer Service (WhatsApp)Sunday to Thursday 24/7; Friday 14:00-20:00; Saturday 09:00-21:00
- PhoneIraq — SalesSunday to Thursday 24/7; Friday 14:00-20:00; Saturday 09:00-21:00
- PhoneIraq — Sales (WhatsApp)Sunday to Thursday 24/7; Friday 14:00-20:00; Saturday 09:00-21:00
- EmailGeneral enquiries, feedback and complaints — fly-bgw.net is Fly Baghdad's own mail domain (BGW is Baghdad's airport code); no dedicated accessibility mailbox is published
- Online form
- Online form
Fly Baghdad publishes no disability desk, no accessibility e-mail and no TTY/relay. Everything goes through the general call centre (6666 inside Iraq) or the WhatsApp numbers above. The published e-mail sits on the airline's fly-bgw.net domain rather than flybaghdad.iq.
Read it from the source
Powered wheelchairs & batteries
The part that goes wrong. Battery chemistry and watt-hours decide whether your chair flies, and the rules differ depending on whether the battery can be removed.
FLY BAGHDAD CONTRADICTS ITSELF. Its special-services page says, in English and Arabic, "non-folding and/or electrical wheelchairs will not be accepted for carriage". Its Terms & Conditions PDF, linked from that same page, says the opposite: "Wheelchairs that are powered by sealed, non-spill able batteries will be accepted for carriage. Wheelchairs with un-sealed, spill able batteries will not be accepted", with "special arrangements… and confirmation" needed for any non-folding chair. Recorded conditional: get written confirmation before booking.
Special services — Special Medical Needs / Wheelchair Access (opens in a new tab) · read 2026-07-29 الرعاية الخاصة — استخدام الكرسي المتحرك (Arabic special-services page, same text as s1) (opens in a new tab) · read 2026-07-29 Fly Baghdad Terms & Conditions (PDF, 12 pp) — Customers with Special Needs, Wheel Chair, Check-in requirements of wheelchairs, Items Unacceptable as Baggage, Lost or Damaged Baggage (opens in a new tab) · read 2026-07-29
Not published for wheelchairs. Fly Baghdad's only battery acceptance test is "sealed, non-spill able", a wording that does not address lithium-ion at all, and no watt-hour figure appears anywhere. It does ban one adjacent class outright: "Self-balancing electric scooter or personal motorized vehicles, powered by lithium batteries are not accepted on-board Fly Baghdad flights and will not be accepted during check-in" — whether that is read to cover a mobility scooter is unresolved. Confirm with the Call Centre.
Not published — Fly Baghdad publishes no watt-hour figure of any kind, on the website or in the Terms & Conditions PDF. ICAO/IATA default applies — see global rules.
Not published — no watt-hour figure and no instruction about removing a wheelchair battery into the cabin.
Not published — Fly Baghdad publishes no watt-hour limits for spare batteries, for mobility aids or for anything else.
Not published — no spare-battery count appears on the website or in the Terms & Conditions PDF.
Not stated as such. The T&C PDF requires powered chairs to "comply with relevant battery connection/disconnection requirements" and to be "checked through", but never says the battery must come out and travel in the cabin.
T&C PDF: "Wheelchairs that are powered by sealed, non-spill able batteries will be accepted for carriage." No gel/AGM/dry-cell distinction is drawn beyond "sealed, non-spillable", and the chair must be checked in, not carried in the cabin. Caveat: the special-services web page contradicts this by refusing electrical wheelchairs outright — see electric.allowed.
T&C PDF: "Wheelchairs with un-sealed, spill able batteries will not be accepted." (The same document separately lists bare "Wet Cell Batteries" as a restricted item that may go in checked baggage only with special precautions and prior confirmation — that is the general rule, and the wheelchair-specific refusal is the one that binds.)
T&C PDF: "All powered wheelchairs must comply with relevant battery connection/disconnection requirements and must be checked through." The requirements themselves are not published — no terminal-taping, isolation or immobilisation instruction is given.
No battery spec sheet, MSDS or manufacturer label is demanded. A doctor's medical certificate is required for any condition that could be aggravated by air travel, and must be presented before the departure date; a non-folding or powered chair needs "special arrangements… and confirmation" from the Call Centre, but no document is named.
No powered-wheelchair dimensions are published. The general single-piece baggage limit of 160 cm (W+D+L) is not stated to apply to a mobility aid, so it is not recorded here.
T&C PDF: "Due to Occupational Health and Safety Regulations, any wheelchair that is over 30kg cannot be carried unless they can be dismantled and each piece does not weigh more than 30kg." This is the binding figure for a powered chair, most of which exceed it assembled.
T&C PDF: "Your wheelchair will be returned to you at the baggage claim belt upon arrival." No aircraft-door delivery is offered for any wheelchair.
The refusal of electric wheelchairs is stated identically on the English and Arabic web pages, so it is not a translation artefact — but the airline's own Terms & Conditions PDF, linked from the very same page, accepts sealed non-spillable powered chairs. A power-chair user must resolve this with Fly Baghdad in writing before booking; the 30 kg per-piece ceiling will exclude many powered chairs in any case.
Manual wheelchairs
Folding manual chairs are carried free. Fly Baghdad's two official sources disagree on rigid-frame chairs: the special-services web page (English and Arabic) says "non-folding and/or electrical wheelchairs will not be accepted for carriage", while its Terms & Conditions PDF says only that "Special arrangements need to be made and confirmation obtained for any other type of wheelchair to be carried." Carriage is further capped — "we do restrict the number of Customers who require a wheelchair on each flight" — and the request must be on the booking at least 24 h ahead or travel may be refused.
Special services — Special Medical Needs / Wheelchair Access (opens in a new tab) · read 2026-07-29 الرعاية الخاصة — استخدام الكرسي المتحرك (Arabic special-services page, same text as s1) (opens in a new tab) · read 2026-07-29 Fly Baghdad Terms & Conditions (PDF, 12 pp) — Customers with Special Needs, Wheel Chair, Check-in requirements of wheelchairs, Items Unacceptable as Baggage, Lost or Damaged Baggage (opens in a new tab) · read 2026-07-29
T&C PDF, "Check-in requirements of wheelchairs": "the wheelchair must be checked in", and "if you require assistance to and from the aircraft even though you are travelling with your own wheelchair, you will be required to check in your wheelchair as checked baggage upon departure." No in-cabin stowage of a folding chair is offered.
No in-cabin stowage limit is published for a folding chair; the airline states only a 5 kg (domestic) / 7 kg (international) hand-baggage allowance with no mobility-aid exemption.
No wheelchair dimensions are published. The only figure that could bite is the general baggage rule of 160 cm total (W+D+L) per piece, which is not stated to apply to a mobility aid, so it is not recorded here. Fly Baghdad gives no hold-door or hold-compartment figures for its Boeing 737 fleet.
T&C PDF: "Due to Occupational Health and Safety Regulations, any wheelchair that is over 30kg cannot be carried unless they can be dismantled and each piece does not weigh more than 30kg." Separately the general single-piece limit is 31 kg / 160 cm (W+D+L), and "all items weighing 32kgs or more and with dimensions of 160cms or more can only be sent as cargo" — and Fly Baghdad does not offer cargo for outsized baggage.
T&C PDF: "Your wheelchair will be returned to you at the baggage claim belt upon arrival." The chair is not brought to the aircraft door; Fly Baghdad instead provides (chargeable) assistance from the aircraft to the terminal.
The website refuses a non-folding manual wheelchair outright — materially harsher than most carriers — but the airline's own Terms & Conditions PDF says any other type of wheelchair may be carried once "special arrangements" are made and confirmation obtained. Get that confirmation in writing before booking. Any chair over 30 kg must be dismantled into pieces of 30 kg or less.
Booking & cost
"you must make your booking by visit Fly Baghdad website manage your booking or via Call Centre at least 24 hours prior to the intended date of travel. Please be sure to request this service before you confirm your booking. If your itinerary does not include this request we may refuse to accept you for travel."
Special services — Special Medical Needs / Wheelchair Access (opens in a new tab) · read 2026-07-29 الرعاية الخاصة — استخدام الكرسي المتحرك (Arabic special-services page, same text as s1) (opens in a new tab) · read 2026-07-29
Fly Baghdad warns that if the itinerary does not carry the request it may refuse to accept the passenger for travel. Passengers with special needs or a medical condition must also be declared "at the time of reservation", quoting the Confirmation Reference to the call centre, so the airline can confirm it can accommodate them on the chosen flights.
Special services — Special Medical Needs / Wheelchair Access (opens in a new tab) · read 2026-07-29 الرعاية الخاصة — استخدام الكرسي المتحرك (Arabic special-services page, same text as s1) (opens in a new tab) · read 2026-07-29
Carriage of the aid is free: "Folding wheelchairs will be carried free of charge and in addition to the normal free [allowance]", and the T&C PDF adds "The passenger's personal wheelchair will be carried free of charge, in addition to their normal baggage allowance." The airport service is not: if you need assistance to and from the aircraft, "there will be a charge for this service", and an ambulatory lift (help onto/off the aircraft and to your seat, selected destinations only) "will be EXTRA". No amounts are published.
Special services — Special Medical Needs / Wheelchair Access (opens in a new tab) · read 2026-07-29 الرعاية الخاصة — استخدام الكرسي المتحرك (Arabic special-services page, same text as s1) (opens in a new tab) · read 2026-07-29 Fly Baghdad Terms & Conditions (PDF, 12 pp) — Customers with Special Needs, Wheel Chair, Check-in requirements of wheelchairs, Items Unacceptable as Baggage, Lost or Damaged Baggage (opens in a new tab) · read 2026-07-29
Not published. Fly Baghdad does not say how many mobility aids one passenger may bring, only that the number of passengers needing a wheelchair is capped per flight.
T&C PDF, Check-in requirements of wheelchairs: "the wheelchair must be checked in. In case of Damage or Loss the Airline will not take any responsibility for the same." Elsewhere: "Fly Baghdad liability for lost or damaged baggage is limited to USD 10 per kg", settlement "based upon weight and not value at a rate of USD10 per kilo", with no liability for fragile or valuable items or badly packed containers. Damage must be reported to ground staff at the arrival airport immediately.
On board
Not published. Fly Baghdad does not say whether an on-board aisle chair is carried; its wheelchair text covers only the airport and the aircraft door.
Not published; nothing on the site describes lavatory accessibility.
Only as a chargeable extra, and not everywhere. T&C PDF: the basic wheelchair service covers a push "through the airport terminal to the aircraft steps/door. You must be able to climb up the stairs to the aircraft (if required) and make your own way to the seat." Help onto/off the aircraft and to the seat is an "Ambulatory lift" service, "available at selected destinations" and "EXTRA". Fly Baghdad also refuses any customer whose disability needs a care assistant unless the assistant travels with them.
Fly Baghdad Terms & Conditions (PDF, 12 pp) — Customers with Special Needs, Wheel Chair, Check-in requirements of wheelchairs, Items Unacceptable as Baggage, Lost or Damaged Baggage (opens in a new tab) · read 2026-07-29 Special services — Special Medical Needs / Wheelchair Access (opens in a new tab) · read 2026-07-29
"Customers with special needs, together with the elderly, frail or any other customer who, in our reasonable opinion would be unable to assist in the event of an emergency, will not be seated at or adjacent to an Emergency Exit." Seat requests are attempted but not guaranteed, and seats may be changed for operational, safety or security reasons.
On board — Seat Requests and emergency-exit seating restriction (opens in a new tab) · read 2026-07-29
Worth knowing
DEEPENING PASS (2026-07-29, second sweep): the Terms & Conditions PDF that the previous pass could not read WAS read this time (curl + pdftotext -layout, 12 pages, fully extractable text — it is not scanned). It changes this record substantially and it CONTRADICTS the website. THE CONTRADICTION: flybaghdad.iq/en/special-services and its Arabic twin both say "non-folding and/or electrical wheelchairs will not be accepted for carriage"; the Terms & Conditions PDF linked from that same page says "Wheelchairs that are powered by sealed, non-spill able batteries will be accepted for carriage. Wheelchairs with un-sealed, spill able batteries will not be accepted", and that any non-folding chair needs "special arrangements… and confirmation". Both the 2023 PDF (currently linked) and the 2017 PDF still linked from the Baggages page carry the identical wheelchair clauses, so this is not a stale one-off. A power-chair user must get a written answer from Fly Baghdad before booking. WHAT THE PDF ADDS: a 30 kg ceiling on any wheelchair unless it dismantles into 30 kg pieces; the chair must be checked in and is returned at the baggage-claim belt, not at the aircraft door; carriage of the chair is free but the airport wheelchair service is chargeable and an 'ambulatory lift' (help onto the aircraft and to your seat) is an extra charge available only at selected destinations, with the plain wheelchair service you must climb the aircraft steps and reach your seat unaided; battery connection/disconnection requirements apply but are not published; and, most seriously, "In case of Damage or Loss the Airline will not take any responsibility" for a checked wheelchair, against a general baggage liability of only USD 10 per kilo. Also still true: the request must be on the booking at least 24 h ahead or the airline "may refuse to accept you for travel"; the number of wheelchair passengers per flight is capped; a passenger whose disability needs a care assistant is refused unless the assistant travels with them; no on-board aisle chair, no lavatory information and no watt-hour figures are published. The domain flybaghdad.net is a parked GoDaddy page (the PDF still tells passengers to check the prohibited-items list there); the live site is flybaghdad.iq.
Sources
Every figure above traces to one of these.
- s1 Special services — Special Medical Needs / Wheelchair Access (opens in a new tab) · official · read 2026-07-29
- s2 الرعاية الخاصة — استخدام الكرسي المتحرك (Arabic special-services page, same text as s1) (opens in a new tab) · official · read 2026-07-29
- s3 Baggages — allowances, items unacceptable as baggage, banned items list (opens in a new tab) · official · read 2026-07-29
- s4 Call Center — phone, WhatsApp, e-mail and working hours (opens in a new tab) · official · read 2026-07-29
- s5 On board — Seat Requests and emergency-exit seating restriction (opens in a new tab) · official · read 2026-07-29
- s6 Manage your flight — online booking-modification form (opens in a new tab) · official · read 2026-07-29
- s7 Feedback — suggestion / query / complaint form (opens in a new tab) · official · read 2026-07-29
- s8 Fly Baghdad Terms & Conditions (PDF, 12 pp) — Customers with Special Needs, Wheel Chair, Check-in requirements of wheelchairs, Items Unacceptable as Baggage, Lost or Damaged Baggage (opens in a new tab) · official · read 2026-07-29
- s9 Fly Baghdad Terms & Conditions (earlier PDF, 13 pp, still linked from the Baggages page) — identical wheelchair clauses (opens in a new tab) · official · read 2026-07-29
Record quality
Record status researched · confidence high · 9 official sources · 7 contacts · 52% of the fields this reference tracks are answered. Newest source read 29 July 2026, the day before this page was built. What these mean.