All airlines Africa
Domestic Airlines
72 h notice.
- Advance notice
- 72hours before departure
- Powered wheelchair
- Not published
- Lithium, battery installed
- Not published
- Cost to carry
- Not published
Fragments only. Domestic Airlines publishes some assistance information but not a full mobility-aid policy. What is below is everything it actually states. Everything marked “not published” genuinely is — confirm it with the airline rather than assuming the international baseline applies.
Who to contact
Transcribed from the airline’s own pages, exactly as it labels them.
- PhoneAlgérie — Domestic Airlines, siège social / service client (as printed: 021 737 800). No dedicated disability line is published.
- EmailRéservations — the closest thing to an assistance channel; special assistance must be declared when booking
- EmailRéclamations — complaints, including baggage claims
- EmailRemboursements — refunds
- EmailPaiement en ligne — tickets not received after an online purchase
- Online form
There is no disability desk, no accessibility e-mail, no TTY/relay and no online assistance form. The site prints exactly one telephone number, 021 737 800, and four generic mailboxes. Head office: 168 Rue Hassiba Ben Bouali, Alger, Algérie. Under conditions of carriage art. 8.2 the request must be made when booking, so reservation@domesticairlines.dz or an accredited agent is the practical route. The conditions of carriage point twice to Word documents that would contain the actual rules — 'Conditions d'acceptation des passagers à particularités.docx' (art. 8.3) and 'Bagage à particularité.docx' (art. 9.10) — and BOTH LINKS ARE DEAD: they return HTTP 500 or fall through to the site's catch-all page, with no file served. Art. 8.3 says the same information is otherwise available 'auprès des agents accrédités par le transporteur'.
Read it from the source
3 of the unanswered fields below share one explanation: Not published — Domestic Airlines gives no watt-hour figure of any kind. The rest carry their own.
Powered wheelchairs & batteries
The part that goes wrong. Battery chemistry and watt-hours decide whether your chair flies, and the rules differ depending on whether the battery can be removed.
Not published — Domestic Airlines nowhere mentions an electric, battery-powered wheelchair or a mobility scooter. Its dangerous-goods page says only that items in IATA DGR table 2.3.A may travel in cabin or hold baggage and that 'certains articles exigent l'approbation de Domestic Airlines', given by a DGR-trained check-in agent; the table itself is not reproduced in readable text.
Matière dangereuse, réglementée ou interdite — marchandises dangereuses, IATA DGR table 2.3.A, articles interdits en cabine et en soute (opens in a new tab) · read 2026-07-29
Not published for wheelchairs. Domestic Airlines states generally that 'Les piles et batteries au lithium sont considérées comme des marchandises dangereuses. En cas d'endommagement, elles peuvent s'échauffer et prendre feu', and that some dangerous goods need airline approval from a DGR-trained check-in agent, but it never addresses a lithium-powered wheelchair.
Matière dangereuse, réglementée ou interdite — marchandises dangereuses, IATA DGR table 2.3.A, articles interdits en cabine et en soute (opens in a new tab) · read 2026-07-29
No count is published. The only relevant rule is a prohibition: 'Batteries au lithium de rechange' appear on the list of 'Articles interdits en soute' — spare lithium batteries must never travel in the hold. Nothing is said about how many may be carried in the cabin, or about wheelchair spares specifically.
Matière dangereuse, réglementée ou interdite — marchandises dangereuses, IATA DGR table 2.3.A, articles interdits en cabine et en soute (opens in a new tab) · read 2026-07-29
Not published — Domestic Airlines does not say whether a wheelchair battery must be removed.
Not published — gel, AGM, sealed lead-acid and dry-cell wheelchair batteries are never mentioned.
Not published — no wheelchair battery chemistry is addressed anywhere on the site.
Not published — no terminal-insulation, disconnection or immobilisation instruction is given for a wheelchair battery.
Not published for wheelchairs. Domestic Airlines says only that certain dangerous goods 'exigent l'approbation de Domestic Airlines', given by a check-in agent trained in DGR who verifies the acceptance and loading limitations for each article.
Matière dangereuse, réglementée ou interdite — marchandises dangereuses, IATA DGR table 2.3.A, articles interdits en cabine et en soute (opens in a new tab) · read 2026-07-29
Not published — no maximum dimensions and no hold-door or hold-compartment figures are given for any Domestic Airlines aircraft type.
Not published — no weight limit for a powered mobility aid appears on the site.
Not published — Domestic Airlines does not say where a powered chair is returned.
The dangerous-goods page reproduces the IATA class labels and the prohibited-item lists but presents the operative table (DGR table 2.3.A, which is where wheelchair battery rules live) only as a heading; nothing about mobility aids is legible in it.
Manual wheelchairs
Accepted only under conditions the airline does not publish. Art. 9.10 lists 'Chaises roulantes des passagers' and 'Béquilles, appareils orthopédiques et autres dispositifs pour handicapés' among 'bagage à particularité' whose acceptance 'est soumise à des conditions', with those conditions in a linked .docx that does not load. Art. 8.1 likewise accepts PMR passengers 'sous réserve de certaines conditions'.
Not published — Domestic Airlines gives no rule on stowing a folding manual chair in the cabin. Its only cabin-baggage rule is one bag of 55 + 35 + 25 = 115 cm and 10 kg in economy, 12 kg in business.
Not published — no in-cabin wheelchair stowage dimensions are given.
Not published — Domestic Airlines publishes no maximum wheelchair dimensions. The only dimensions on the site are for cabin baggage (115 cm total) and for pet containers.
Not published — no weight limit for a mobility aid appears anywhere on the site.
Not published — Domestic Airlines does not say whether a wheelchair is returned at the aircraft door or on the arrivals belt.
Art. 9.10 lists wheelchairs alongside batteries, portable electronic devices, bicycles, folding pushchairs, crutches and orthopaedic appliances, sports equipment, musical instruments and a guide dog as 'bagage à particularité'. Art. 9.2.1.2 lets the carrier refuse items it considers unsuitable 'en raison de leur poids, taille, forme ou caractère' without prior agreement.
Booking & cost
Conditions of carriage art. 8.2: 'Le passager doit avertir le transporteur de son cas ou de toute demande d'assistance particulière au moment de la réservation et au plus tard 72 heures avant le départ' — tell the carrier when booking and at the latest 72 hours before departure. Art. 8.3 adds that for a request made less than 72 h ahead the carrier 'mettra tout en œuvre pour la satisfaire', i.e. best efforts only.
Art. 8.2–8.3. No online assistance form and no dedicated telephone line exist; the site publishes one number (021 737 800) and the mailbox reservation@domesticairlines.dz. The detailed acceptance conditions are said to be in a document linked from art. 8.3, or otherwise obtainable 'auprès des agents accrédités par le transporteur' — the linked document does not load.
Conditions de transport — art. 7 refus de transport, art. 8 assistance particulière (PMR, 72 h), art. 9.10 bagage à particularité, art. 16 responsabilité (opens in a new tab) · read 2026-07-29 Contactez-nous — siège social, adresses e-mail et numéro de téléphone (opens in a new tab) · read 2026-07-29
Not published. Domestic Airlines states only that an assistance dog and its crate travelling with a passenger with reduced mobility are carried free of charge and outside the baggage allowance (art. 9.11.9); it says nothing about whether the wheelchair itself is free, and lists 'Chaises roulantes des passagers' as special baggage whose acceptance is subject to unpublished conditions.
Not published — Domestic Airlines does not state how many mobility aids it carries per passenger.
Art. 16.2.1: 'Les tarifs appliqués sont à hauteur de 17 DTS par kilogramme', paid in the ticket currency at the PIR-date rate, within 90 days. Art. 16.2.2: after a Damaged Baggage Report, 'l'indemnisation sera faite sur la base d'un forfait équivalant en DTS de trois (03) kg'; a bag found damaged at check-in is excluded. Art. 16.2.3 caps pilferage at the same 3 kg equivalent. No mobility-aid-specific rule exists, so a destroyed power chair would attract roughly 51 SDR.
On board
Not published — Domestic Airlines makes no statement about an on-board aisle wheelchair.
Not published — Domestic Airlines makes no statement about accessible lavatories.
Not published. 'Passager à mobilité réduite PMR' is listed as a category of passenger whose carriage 'nécessite une assistance distinctive' and which the airline 'peut accepter ... sous réserve de certaines conditions', but no description of what assistance is actually provided is published anywhere.
Art. 7 'Refus et limitation du transport' lists among the grounds for refusal: 'Personne qui ne peut pas utiliser le siège standard', 'Personne à un degré d'infirmité physique tel que le voyage qui risque d'entraîner des complications', a passenger needing nursing or individual care in flight who is unaccompanied, and — as its own clause, art. 7.1.3 — 'Le passager requiert une assistance spéciale au transporteur.' No movable-armrest or accessible-seating policy is published.
Fleet detail. Domestic Airlines publishes no fleet list, no aircraft types and no hold-door or hold-compartment dimensions, so there is no published way to judge whether a chair will fit. Its route network is Algerian domestic and regional (Alger, Oran, Constantine, Annaba, Sétif, El Oued, Ghardaïa, Adrar, Timimoun, Tamanrasset, Djanet, Illizi, El Meniaa, Tiaret), and the company describes itself as founded in March 1998 flying charters and shuttles mainly for the oil sector.
Worth knowing
IDENTITY: this is the former Tassili Airlines, rebranded Domestic Airlines; IATA's own member record still gives the legal name as Tassili Airlines (ICAO DTH, designator SF, Algeria) and the website as www.tassiliairlines.dz/index.php, which timed out from every route tried — the live brand site is domesticairlines.dz, and the booking engine is still hosted at fly.tassiliairlines.com. WHY 'partial': the site is fully reachable and has a long conditions of carriage, but it publishes essentially nothing usable about wheelchairs. Both documents that would carry the real rules are dead links — 'Conditions d'acceptation des passagers à particularités.docx' (art. 8.3) and 'Bagage à particularité.docx' (art. 9.10) both return HTTP 500 or the site's catch-all page. TWO THINGS A HUMAN MUST RE-CHECK. (1) Article 7 lists needing special assistance as a ground for REFUSING carriage: 'Le passager requiert une assistance spéciale au transporteur' (art. 7.1.3), plus 'Personne qui ne peut pas utiliser le siège standard' and a person whose degree of physical infirmity risks complications (art. 7.1.2). Read against art. 8, which accepts PMR passengers 'sous réserve de certaines conditions', this reads as a discretionary refusal power over disabled passengers and should be confirmed with the airline. (2) Baggage compensation for DAMAGE is a flat 3 kg SDR equivalent — about 51 SDR — regardless of the item's value; there is no mobility-aid exception, so a destroyed power chair is worth roughly £50 under these conditions. Also: no watt-hour limits, no chair size or weight limits, no on-board aisle chair, no disability phone line or e-mail, no assistance form, and spare lithium batteries are banned from the hold.
Sources
Every figure above traces to one of these.
- s1 Conditions de transport — art. 7 refus de transport, art. 8 assistance particulière (PMR, 72 h), art. 9.10 bagage à particularité, art. 16 responsabilité (opens in a new tab) · official · read 2026-07-29
- s2 Matière dangereuse, réglementée ou interdite — marchandises dangereuses, IATA DGR table 2.3.A, articles interdits en cabine et en soute (opens in a new tab) · official · read 2026-07-29
- s3 Contactez-nous — siège social, adresses e-mail et numéro de téléphone (opens in a new tab) · official · read 2026-07-29
- s4 À propos de Domestic Airlines — créée en mars 1998, charters et navettes pour le secteur pétrolier, membre IATA/AACO/AFRAA/TIACA (opens in a new tab) · official · read 2026-07-29
- s5 IATA airline member record — Domestic Airlines, legal name Tassili Airlines, ICAO DTH, IATA designator SF, Algeria (opens in a new tab) · regulator · read 2026-07-29
Record quality
Record status partial · confidence medium · 4 official sources · 6 contacts · 16% of the fields this reference tracks are answered. Newest source read 29 July 2026, the day before this page was built. What these mean.