wheelair

All airlines Europe

Chalair

IATA CE ICAO CLG France · www.chalair.fr (opens in a new tab)

48 h notice.

Advance notice
48hours before departure
Powered wheelchair
Not published
Lithium, battery installed
Not published
Cost to carry
Not published

Fragments only. Chalair publishes some assistance information but not a full mobility-aid policy. What is below is everything it actually states. Everything marked “not published” genuinely is — confirm it with the airline rather than assuming the international baseline applies.

Who to contact

Transcribed from the airline’s own pages, exactly as it labels them.

Chalair publishes no dedicated accessibility line. The reservations number and reservations@chalair.fr are the only assistance channels named, and the FAQ warns the offices are closed at weekends.

Powered wheelchairs & batteries

The part that goes wrong. Battery chemistry and watt-hours decide whether your chair flies, and the rules differ depending on whether the battery can be removed.

Powered chairs accepted
Not published

Chalair publishes nothing about carrying a powered wheelchair. Two adjacent statements bear on it without naming mobility aids: the baggage page says lithium batteries over 160 Wh are "strictement interdites à bord de nos avions", and CGT Art. 8 lists "les objets contenant des batteries à lithium" among items that must not go in hold baggage. Confirm with reservations@chalair.fr before booking.

Lithium-ion batteries
Not published

Not published for mobility aids. The only lithium statement on Chalair's site is on the baggage page: lithium batteries over 160 Wh are strictly prohibited on board its aircraft — written in the context of electric bicycles, with no mobility-aid carve-out either way.

Watt-hour cap — battery stays in the chair
Not published

No wheelchair watt-hour limit published. The baggage page's blanket sentence — "Les batteries au lithium de plus de 160 Wh étant strictement interdites à bord de nos avions" — appears in the e-bike paragraph; Chalair does not say whether it applies to a mobility-aid battery.

Watt-hour cap — battery removed into the cabin
Not published

Not published — Chalair states no watt-hour limit for a wheelchair battery removed into the cabin.

Watt-hour cap — spare battery
Not published

Not published — Chalair states no watt-hour limit for a spare mobility-aid battery.

Spare batteries permittedmaximum number under any published configuration
Not published

Not published — Chalair states no spare-battery allowance for mobility aids.

Battery must be removed
Not published

Not published for wheelchairs. Chalair does require the batteries to be removed from an electric bicycle before it can be carried, after which it counts as an ordinary bicycle.

Non-spillable batteriesgel, AGM, sealed lead-acid, dry cell
Not published

Not published — Chalair says nothing about gel, AGM, sealed lead-acid or dry-cell wheelchair batteries.

Wet / spillable batteries
Not published

Not published — Chalair says nothing about wet/spillable wheelchair batteries.

Terminal protection & immobilisation
Not published

Not published — no terminal-insulation, disconnection or immobilisation instruction appears on Chalair's site.

Paperwork the airline wants
Not published

No battery documentation requirement published. A doctor's certificate is required for medical baggage, and a certificate less than 7 days old for assistance after a recent operation or with a cast.

FAQ — Assistance passager et Santé (opens in a new tab) · read 2026-07-29

Size limit for a powered chair
Not published

Not published — no powered-wheelchair dimensions or hold-door figures appear on Chalair's site.

Weight limit for a powered chair
Not published

Not published — Chalair states no powered-wheelchair weight limit.

Returned at the aircraft door
Not published

Not published.

Acceptance of a reduced-mobility passenger is expressly made to depend on the aircraft type operating the route; the baggage page refers to flights operated by Beech 1900 aircraft, which have a reduced 6 kg cabin-bag limit.

Manual wheelchairs

Manual chairs accepted
Conditional

Chalair publishes no carriage terms for a passenger's own wheelchair, and acceptance of the passenger is itself conditional: "selon le type d'avion opérant la ligne et pour des raisons de sécurité, l'acceptation des personnes à mobilité réduite est soumise à accord auprès de nos services" — subject to the aircraft type on the route and to prior agreement. CGT Art. 5 lets Chalair refuse a booking where the aircraft or its equipment makes boarding physically impossible.

FAQ — Assistance passager et Santé (opens in a new tab) · read 2026-07-29  Conditions générales de transport v7 (en vigueur depuis le 1er avril 2025), PDF (opens in a new tab) · read 2026-07-29

Folding chair may travel in the cabin
Not published

Not published for wheelchairs. Chalair says only that crutches may be carried free in the cabin and stowed in the overhead locker above the passenger's seat.

In-cabin stowage limit
Not published

No in-cabin wheelchair stowage rule published. Chalair's ordinary cabin-baggage limit is 55 x 35 x 25 cm and 10 kg (6 kg on flights operated by Beech 1900), which is not a mobility-aid figure.

Bagages (opens in a new tab) · read 2026-07-29

Size limit for a checked manual chair
Not published

Not published — Chalair states no maximum wheelchair size, and gives no hold-door or hold-compartment figures for its turboprop fleet.

Weight limit for a manual chair
Not published

Not published — Chalair states no wheelchair weight limit.

Returned at the aircraft door
Not published

Not published — Chalair says nothing about returning a chair at the aircraft door.

Crutches are carried free in the cabin and stowed in the overhead locker. Fragile medical devices may be carried in the cabin within the ordinary cabin-baggage size and weight limits; medical baggage requires a doctor's certificate, and medical baggage not needed in flight goes in the hold.

Booking & cost

Advance notice requiredhours before scheduled departure
48h

CGT Art. 5: "Le Passager doit avertir le Transporteur de son handicap ou de tout besoin particulier d'assistance ou de surveillance lors de la réservation ou au plus tard, quarante-huit heures avant le départ." The FAQ adds that Chalair's offices are closed at weekends, so requests must be sent earlier.

FAQ — Assistance passager et Santé (opens in a new tab) · read 2026-07-29  Conditions générales de transport v7 (en vigueur depuis le 1er avril 2025), PDF (opens in a new tab) · read 2026-07-29

How to request assistance
Complete Chalair's PMR form and email it to reservations@chalair.fr (offices closed at weekends)

FAQ: "Vous devez compléter ce formulaire PMR et le transmettre dûment rempli à l'adresse e-mail suivante: reservations@chalair.fr." A medical certificate less than 7 days old is also required after a recent operation or if the passenger is in a cast.

FAQ — Assistance passager et Santé (opens in a new tab) · read 2026-07-29

Charge for carrying the aid
Not published

Chalair does not publish whether carriage of a passenger's own wheelchair is free or counts against the baggage allowance. It states only that crutches are carried free in the cabin and that a guide dog travels at no extra charge.

Mobility devices carried free
Not published

Not published — Chalair states no number of mobility devices carried per passenger.

If they damage your chair
Montreal Convention limit — 1,288 SDR per passenger for baggage unless a special declaration is made; no mobility-aid exception published

CGT: "Le Transporteur est responsable dans la limite de 1288 DTS, sauf en cas de déclaration spéciale"; the passenger warrants that baggage and contents together do not exceed 1288 DTS, and must make a special declaration (and pay a supplement) for a higher limit. Chalair publishes no mobility-aid exception.

Conditions générales de transport v7 (en vigueur depuis le 1er avril 2025), PDF (opens in a new tab) · read 2026-07-29

On board

On-board aisle chair
Not published

Not published — Chalair says nothing about an on-board aisle chair.

Accessible lavatory
Not published

Not published.

Crew help you transfer
Not published

Chalair says it offers assistance to people who have difficulty moving unaided (PMR), but that acceptance is subject to agreement and to the aircraft type; it does not describe transfer or lifting assistance to and from the seat.

Seating & movable armrests
Not published

Not published — no movable-armrest or bulkhead seating policy.

Worth knowing

Chalair publishes no wheelchair-carriage policy and no mobility-aid battery rule at all — the whole subject is routed through a PMR form emailed to reservations@chalair.fr, with acceptance expressly conditional on the aircraft type operating the route. Three things a human should re-check with the airline: (1) the baggage page's blanket ban on lithium batteries over 160 Wh "on board our aircraft", written about e-bikes — if applied to mobility aids it would exclude most power chairs; (2) CGT Art. 8, which lists articles containing lithium batteries among items not permitted in hold baggage with a tolerance in the cabin, again with no mobility-aid carve-out; (3) whether carriage of a wheelchair is free, which is nowhere stated. The PMR and fit-to-fly forms are published as PNG images on the airline's web agency's domain (chalair.webbel.fr), not as accessible documents. chalair.eu mirrors chalair.fr; the dangerous-goods pages (/faq/produits-dangereux and /infos-produits-dangereux) render only a one-line intro with no content.

Sources

Every figure above traces to one of these.

  1. s1 FAQ — Assistance passager et Santé (opens in a new tab) · official · read 2026-07-29
  2. s2 Bagages (opens in a new tab) · official · read 2026-07-29
  3. s3 Conditions générales de transport v7 (en vigueur depuis le 1er avril 2025), PDF (opens in a new tab) · official · read 2026-07-29
  4. s4 Contactez-nous (opens in a new tab) · official · read 2026-07-29

Record quality

Record status partial · confidence medium · 4 official sources · 4 contacts · 15% of the fields this reference tracks are answered. Newest source read 29 July 2026, the day before this page was built. What these mean.