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Badr Airlines
carried free · 24 h notice.
- Advance notice
- 24hours before departure
- Powered wheelchair
- Not published
- Lithium, battery installed
- Not published
- Cost to carry
- Free
Fragments only. Badr Airlines publishes some assistance information but not a full mobility-aid policy. What is below is everything it actually states. Everything marked “not published” genuinely is — confirm it with the airline rather than assuming the international baseline applies.
Who to contact
Transcribed from the airline’s own pages, exactly as it labels them.
- PhoneSudan — Headquarters / Contact Centre, Khartoum (agents speak Arabic or English)
- PhoneSudan — Customer Care team
- PhoneSudan — Customer Service short code, Zain network only (1111)
- EmailGeneral enquiries, head office (no dedicated accessibility address is published)
- Online form
Badr publishes no dedicated disability desk, accessibility email or TTY/relay service. Station and city-office phone numbers and sales e-mail addresses are listed per office (Khartoum, Omdurman, Port Sudan, El Obeid, El Fasher, Nyala, Geneina, Damazin, Kassala, and GSAs in Dubai, Sharjah and Abu Dhabi) on the Office Contacts page. Postal address: BADR Airlines, Customer Care, P.O. Box 6899, Khartoum, Sudan.
Read it from the source
Powered wheelchairs & batteries
The part that goes wrong. Battery chemistry and watt-hours decide whether your chair flies, and the rules differ depending on whether the battery can be removed.
Not published. Badr's wheelchair pages accept "your own wheelchair" free of charge but say nothing about battery-powered wheelchairs, mobility scooters or batteries of any kind, and the site has no dangerous-goods or restricted-items page (/en/dangerous-goods.php and /en/baggage.php both return 404).
Not published; Badr publishes no battery rules at all.
Not published; ICAO/IATA defaults apply — see the global rules. Badr states no watt-hour limit of its own.
Not published; ICAO/IATA defaults apply — see the global rules. Badr states no watt-hour limit of its own.
Not published; ICAO/IATA defaults apply — see the global rules. Badr states no watt-hour limit of its own.
Not published. Badr gives no spare-battery allowance for mobility aids.
Not published. Badr does not say whether a wheelchair battery must be removed and carried in the cabin.
Not published; Badr publishes no battery rules at all.
Not published; Badr publishes no battery rules at all.
Not published. Badr gives no terminal-insulation, disconnection or immobilisation requirement.
Not published. Badr asks for no battery spec sheet, MSDS or manufacturer label; the only paperwork it mentions is medical clearance for certain conditions.
Not published. Badr gives no powered-wheelchair dimensions.
Not published. No powered-wheelchair weight limit appears on badrairlines.com.
Not published. Badr does not say where a checked powered wheelchair is returned.
Manual wheelchairs
"We shall accept your own wheelchair as baggage without charge and in addition to the free baggage allowance provided." The Arabic page repeats this. Badr does not distinguish manual from powered chairs anywhere on its site.
Wheel Chair — Badr Airlines (opens in a new tab) · read 2026-07-29 الكراسي المتحركة (Wheelchairs) — Badr Airlines, Arabic site (opens in a new tab) · read 2026-07-29
Not published. Badr says nothing about stowing a folding manual wheelchair in the cabin.
Not published; Badr says nothing about in-cabin wheelchair stowage.
Not published. Badr gives no wheelchair dimensions, and publishes no hold-door or hold-compartment figures for its fleet.
Not published. No wheelchair weight limit appears anywhere on badrairlines.com.
Not published. Badr does not say where a checked wheelchair is returned — nothing about delivery at the aircraft door or jet bridge.
Booking & cost
"If you require any of our special needs services, please request them when you make your reservation or at least 24 hours prior to the departure of your flight."
Medical and Special needs (Request for special) — Badr Airlines (opens in a new tab) · read 2026-07-29
Badr asks for special-needs services to be requested with the reservation or at least 24 h before departure. No online assistance-request form specific to disability is published; the site offers only a general contact form and per-office phone numbers.
Medical and Special needs (Request for special) — Badr Airlines (opens in a new tab) · read 2026-07-29 Office Contacts — Badr Airlines (opens in a new tab) · read 2026-07-29 General Help — Badr Airlines contact form (opens in a new tab) · read 2026-07-29
"We provide wheelchair assistance to all passenger requiring such assistance free of charge. We shall accept your own wheelchair as baggage without charge and in addition to the free baggage allowance provided."
Wheel Chair — Badr Airlines (opens in a new tab) · read 2026-07-29 الكراسي المتحركة (Wheelchairs) — Badr Airlines, Arabic site (opens in a new tab) · read 2026-07-29
Not published. Badr states that your own wheelchair travels free and outside the baggage allowance, but gives no number of mobility devices per passenger.
Not published. Badr's "Terms and Conditions of Carriage" page (/en/terms-and-conditions.php) renders as a heading with no body text, so no baggage or mobility-aid liability limit is readable on the site.
On board
Not published. The Arabic wheelchair page lists the three IATA assistance categories (WCHR, WCHS, WCHC) but does not say that an on-board aisle chair is carried on any aircraft.
Not published. Badr says nothing about lavatory accessibility on any of its aircraft.
Badr's Arabic wheelchair page publishes the three assistance categories it provides, including WCHC — "the cabin wheelchair, for guests who cannot walk at all" — alongside WCHR (can climb stairs and walk in the cabin) and WCHS (cannot climb stairs). No detail is given on who performs the transfer to the aircraft seat or what equipment is used.
الكراسي المتحركة (Wheelchairs) — Badr Airlines, Arabic site (opens in a new tab) · read 2026-07-29
Not published. Badr says nothing about movable armrests, bulkhead seating or exit-row restrictions for disabled passengers.
Worth knowing
badrairlines.com is reachable and fast, but its accessibility content amounts to two short pages. The English "Wheel Chair" page is two sentences; the Arabic version of the same page is slightly richer and is the only place Badr defines the WCHR / WCHS / WCHC assistance categories it offers. There is no dangerous-goods, restricted-items or baggage page (/en/baggage.php, /en/dangerous-goods.php and /en/special-assistance.php all return 404) and the "Terms and Conditions of Carriage" page is an empty stub, so nothing at all is published about wheelchair batteries, dimensions, weights, gate delivery or damage liability. Medical clearance is required where a passenger "is incapable of caring for himself and requires special assistance", has an unstable physical or psychological condition, has had a recent major medical incident, has a condition that may be worsened by the flight environment, is actively contagious, may be a hazard or cause discomfort to other passengers because of a physical or behavioural condition, or requires a stretcher. Badr is a Sudanese carrier now operating largely from Port Sudan; several listed Khartoum city offices may not reflect current operations, so confirm by phone before relying on a local number.
Sources
Every figure above traces to one of these.
- s1 Wheel Chair — Badr Airlines (opens in a new tab) · official · read 2026-07-29
- s2 Medical and Special needs (Request for special) — Badr Airlines (opens in a new tab) · official · read 2026-07-29
- s3 Office Contacts — Badr Airlines (opens in a new tab) · official · read 2026-07-29
- s4 الكراسي المتحركة (Wheelchairs) — Badr Airlines, Arabic site (opens in a new tab) · official · read 2026-07-29
- s5 General Help — Badr Airlines contact form (opens in a new tab) · official · read 2026-07-29
Record quality
Record status partial · confidence medium · 5 official sources · 5 contacts · 17% of the fields this reference tracks are answered. Newest source read 29 July 2026, the day before this page was built. What these mean.