Airlink

Accepted, but clause 6.2.10.4(a): 'Battery powered wheelchairs and mobility aids must have approval from Airlink prior to departure', arranged at least 72 hours ahead. The 32 kg limit applies (above that the chair is refused as baggage and must go as manifested cargo, max 60 kg), and clause 6.2.11 adds that aids that cannot be lifted manually into the hold are accepted only if both the departure and destination airports can load and unload them.

Conditions of Carriage — Medical and Special Assistance (Clause 6, incl. 6.2.9–6.2.11 mobility aids and batteries) (opens in a new tab) · read 2026-07-29  Special Equipment & Baggage Categories (wheelchairs over 32 kg as cargo; limitations on settlements) (opens in a new tab) · read 2026-07-29  Special Medical Needs Request (MEDA) form, 4Z MEDA V13 July 2025 (PDF) (opens in a new tab) · read 2026-07-29

Clause 6.2.10.4(a): "Battery powered wheelchairs and mobility aids must have approval from Airlink prior to departure and arranged ahead of time according to Clause 6.2.2" (72 h). Clause 6.2.10.1 (LiFePO4): terminals protected from short circuits, battery adequately protected by the design of the aid and securely attached, circuits isolated or the battery removed per the manufacturer's instructions; an installed lithium-ion battery has no Watt-hour limit.

Conditions of Carriage — Medical and Special Assistance (Clause 6, incl. 6.2.9–6.2.11 mobility aids and batteries) (opens in a new tab) · read 2026-07-29

Clause 6.2.10(c): 'Lithium-ion batteries that remain installed on the wheelchair do not have a Watt-hour (Wh) limitation.'

Conditions of Carriage — Medical and Special Assistance (Clause 6, incl. 6.2.9–6.2.11 mobility aids and batteries) (opens in a new tab) · read 2026-07-29

Clause 6.2.10.1(d): 'A passenger may carry a maximum of one spare lithium-ion battery not exceeding 300 Wh or two spare batteries each not exceeding 160 Wh.'

Conditions of Carriage — Medical and Special Assistance (Clause 6, incl. 6.2.9–6.2.11 mobility aids and batteries) (opens in a new tab) · read 2026-07-29

Maximum count: two spare lithium-ion batteries if each is no more than 160 Wh, or one spare of up to 300 Wh (clause 6.2.10.1 d). For other chemistries clause 6.2.10.2 allows one spare wet non-spillable battery, or two spare nickel-metal hydride or dry batteries. Removed and spare batteries travel in the passenger cabin.

Conditions of Carriage — Medical and Special Assistance (Clause 6, incl. 6.2.9–6.2.11 mobility aids and batteries) (opens in a new tab) · read 2026-07-29

Clause 6.2.10(b): 'Batteries on wheelchairs do not require battery removal if they meet the safety requirements provided by the IATA Dangerous Goods regulations.' If the wheelchair does not protect the battery adequately, the removed battery and any spares must be carried in the cabin (6.2.10.1 e); collapsible wheelchairs must have the battery disconnected, and 'there is no battery removal assistance available at the check-in desk'.

Conditions of Carriage — Medical and Special Assistance (Clause 6, incl. 6.2.9–6.2.11 mobility aids and batteries) (opens in a new tab) · read 2026-07-29

Clause 6.2.10.4(a): "Battery powered wheelchairs and mobility aids must have approval from Airlink prior to departure and arranged ahead of time according to Clause 6.2.2" (72 h). Clause 6.2.10.2: non-spillable wet (AGM), nickel-metal hydride and dry batteries accepted if the battery is non-spillable, terminals are protected from short circuits (e.g. enclosed in a battery container), the battery is securely attached and the circuits isolated per the manufacturer's instructions.

Conditions of Carriage — Medical and Special Assistance (Clause 6, incl. 6.2.9–6.2.11 mobility aids and batteries) (opens in a new tab) · read 2026-07-29

Clause 6.2.10.4(a): "Battery powered wheelchairs and mobility aids must have approval from Airlink prior to departure and arranged ahead of time according to Clause 6.2.2" (72 h). Clause 6.2.10.3: spillable batteries accepted if terminals are protected from short circuit, spill-resistant vent caps are fitted where feasible, the battery is securely attached and circuits isolated; a removed battery goes in sealed packaging marked "BATTERY, WET, WITH WHEELCHAIR" or "BATTERY, WET, WITH MOBILITY AID" with Corrosive and Package Orientation labels.

Conditions of Carriage — Medical and Special Assistance (Clause 6, incl. 6.2.9–6.2.11 mobility aids and batteries) (opens in a new tab) · read 2026-07-29  Dangerous Goods (battery-operated wheelchairs wet and dry cell carried in the hold of all aircraft) (opens in a new tab) · read 2026-07-29

Terminals must be protected from short circuits, e.g. by being enclosed within a battery container, and the electrical circuits isolated following the manufacturer's instructions. Batteries on collapsible wheelchairs must be disconnected, passengers 'must clearly label their batteries "wet" or "dry"', and must ensure there are no leaks.

Conditions of Carriage — Medical and Special Assistance (Clause 6, incl. 6.2.9–6.2.11 mobility aids and batteries) (opens in a new tab) · read 2026-07-29

A Medical Request (MEDA) form is required for WCHR, and MEDA plus a Medical Indemnity (MEDIF) form for WCHS and WCHC. The MEDA form asks whether the chair is manual or battery operated, the battery type (Lithium-ion LiFePO4 / non-spillable / spillable / other), the weight of the wheelchair including the battery, and the battery watt-hour rating.

Conditions of Carriage — Medical and Special Assistance (Clause 6, incl. 6.2.9–6.2.11 mobility aids and batteries) (opens in a new tab) · read 2026-07-29  Special Medical Needs Request (MEDA) form, 4Z MEDA V13 July 2025 (PDF) (opens in a new tab) · read 2026-07-29

MEDA form: 'No battery powered wheelchairs or mobility aids weighing more than 32kg will be allowed on-board and will need to be transported as cargo.' Cargo carriage must be booked at least 72 h ahead through Airlink Cargo Customer Care and is capped at 60 kg.

Special Medical Needs Request (MEDA) form, 4Z MEDA V13 July 2025 (PDF) (opens in a new tab) · read 2026-07-29  Conditions of Carriage — Medical and Special Assistance (Clause 6, incl. 6.2.9–6.2.11 mobility aids and batteries) (opens in a new tab) · read 2026-07-29  Special Equipment & Baggage Categories (wheelchairs over 32 kg as cargo; limitations on settlements) (opens in a new tab) · read 2026-07-29

'A non-collapsible wheelchair or power-driven wheelchair may be accepted free of charge provided the passenger is dependent on it.' Passengers with reduced mobility may travel with their own mobility aid and assistive devices such as canes, crutches and walkers.

Special Equipment & Baggage Categories (wheelchairs over 32 kg as cargo; limitations on settlements) (opens in a new tab) · read 2026-07-29  Conditions of Carriage — Medical and Special Assistance (Clause 6, incl. 6.2.9–6.2.11 mobility aids and batteries) (opens in a new tab) · read 2026-07-29

Clause 6.2.9.2: 'Wheelchairs within the limit will only be carried in the hold compartment of our aircraft and not permitted in the main cabin.' The MEDA form repeats this.

Conditions of Carriage — Medical and Special Assistance (Clause 6, incl. 6.2.9–6.2.11 mobility aids and batteries) (opens in a new tab) · read 2026-07-29  Special Medical Needs Request (MEDA) form, 4Z MEDA V13 July 2025 (PDF) (opens in a new tab) · read 2026-07-29

Clause 6.2.9: own mobility aid 'maximum 32kg' free of charge. 'Wheelchairs weighing in excess of 32 kg may not be accepted as checked baggage and must be booked no later than 72 hours prior to departure and handled as cargo, maximum weight 60kgs' through Airlink Cargo Customer Care.

Conditions of Carriage — Medical and Special Assistance (Clause 6, incl. 6.2.9–6.2.11 mobility aids and batteries) (opens in a new tab) · read 2026-07-29  Special Equipment & Baggage Categories (wheelchairs over 32 kg as cargo; limitations on settlements) (opens in a new tab) · read 2026-07-29

Wheelchair categories WCHR/WCHS/WCHC and medical assistance (MEDA) 'must be done no later than 72 hours prior to departure', confirmed with the Airlink Reservations Support desk. Battery-powered wheelchairs need Airlink approval before departure on the same 72-hour timetable, and a chair over 32 kg must be booked as cargo at least 72 hours ahead.

Special Assistance (wheelchair categories, 72-hour notice, complimentary service) (opens in a new tab) · read 2026-07-29  Conditions of Carriage — Medical and Special Assistance (Clause 6, incl. 6.2.9–6.2.11 mobility aids and batteries) (opens in a new tab) · read 2026-07-29  Special Equipment & Baggage Categories (wheelchairs over 32 kg as cargo; limitations on settlements) (opens in a new tab) · read 2026-07-29

A MEDA form is required for WCHR; MEDA plus a Medical Indemnity (MEDIF) form for WCHS and WCHC. The form can be completed online or downloaded and emailed to specialassistance@flyairlink.com. Approval must be obtained no later than 72 hours before departure.

Special Assistance (wheelchair categories, 72-hour notice, complimentary service) (opens in a new tab) · read 2026-07-29  Conditions of Carriage — Medical and Special Assistance (Clause 6, incl. 6.2.9–6.2.11 mobility aids and batteries) (opens in a new tab) · read 2026-07-29  Special Medical Needs Request (MEDA) form, 4Z MEDA V13 July 2025 (PDF) (opens in a new tab) · read 2026-07-29

Clause 6.2.9: passengers with reduced mobility 'can travel with their own mobility aid maximum 32kg and/or other assistive devices (e.g. canes, crutches, walkers) free of charge in addition to the applicable free hold baggage allowance'. Special assistance itself is 'a complimentary service'. A chair heavier than 32 kg is not accepted as baggage at all and must be booked and paid for as manifested cargo (max 60 kg).

Special Assistance (wheelchair categories, 72-hour notice, complimentary service) (opens in a new tab) · read 2026-07-29  Conditions of Carriage — Medical and Special Assistance (Clause 6, incl. 6.2.9–6.2.11 mobility aids and batteries) (opens in a new tab) · read 2026-07-29  Special Equipment & Baggage Categories (wheelchairs over 32 kg as cargo; limitations on settlements) (opens in a new tab) · read 2026-07-29

'One mobility aid (up to 32kg) e.g., wheelchair, walker, crutches etc. is carried free of charge in addition to the applicable free baggage allowance' (MEDA form). Clause 6.2.9 phrases the same entitlement as one mobility aid 'and/or other assistive devices (e.g. canes, crutches, walkers)'.

Special Medical Needs Request (MEDA) form, 4Z MEDA V13 July 2025 (PDF) (opens in a new tab) · read 2026-07-29  Conditions of Carriage — Medical and Special Assistance (Clause 6, incl. 6.2.9–6.2.11 mobility aids and batteries) (opens in a new tab) · read 2026-07-29

'The extent of Airlink's liability is determined by the applicable Convention being either the Montreal Convention or the Warsaw Convention. The liability of the Airline in regard to any claim ... in regards to Loss or Damage to Baggage is limited to the higher of: the sector fare paid by the Passenger for the Ticket; or the applicable Convention'. No mobility-aid-specific full-replacement-value rule is published.

Special Equipment & Baggage Categories (wheelchairs over 32 kg as cargo; limitations on settlements) (opens in a new tab) · read 2026-07-29

WCHC: 'Passengers who are completely immobile e.g. Paraplegics and Quadriplegics who require a wheelchair to and from the aircraft via the service of a Passenger Aid Unit (PAU) and to and from their cabin seat.' Quadriplegic passengers must be accompanied by an able-bodied assistant at all times. Crew cannot help with meals, on-board facilities or medication, and Airlink cannot accept stretcher cases.

Special Assistance (wheelchair categories, 72-hour notice, complimentary service) (opens in a new tab) · read 2026-07-29  Conditions of Carriage — Medical and Special Assistance (Clause 6, incl. 6.2.9–6.2.11 mobility aids and batteries) (opens in a new tab) · read 2026-07-29

Clause 6.2.4. The special-assistance FAQ adds that regulations prohibit anyone incapable of assisting other passengers in an emergency from being seated near an emergency exit. Any passenger unable to fit into a single seat must buy an additional seat (clause 6.2.12).

Special Assistance (wheelchair categories, 72-hour notice, complimentary service) (opens in a new tab) · read 2026-07-29  Conditions of Carriage — Medical and Special Assistance (Clause 6, incl. 6.2.9–6.2.11 mobility aids and batteries) (opens in a new tab) · read 2026-07-29