Air India

Electric wheelchairs are carried. "The carriage of electric wheelchairs is subject to DGCA Regulations on the Carriage of Dangerous Goods and must comply with IATA Dangerous Goods Regulations (DGR)." The Battery Powered Wheelchair Information Form must be submitted at least 48 hours before departure and a copy carried at the airport; Air India warns it may be unable to carry an aid that differs from the DGR conditions.

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Lithium-ion powered mobility aids are accepted: not in carry-on, permitted as checked baggage. If the wheelchair's design adequately protects the battery it stays securely attached to the aid; if it does not, the battery must be removed and carried in the cabin.

Travelling with your own electric wheelchair — regulations of carriage by battery type (opens in a new tab) · read 2026-07-29

"When the lithium battery(ies) remain installed in the mobility aid, there is no Watt-hour limit." CONFLICT: Air India's Wheelchair Assistance page states flatly that "a wheelchair or mobility aid battery must not exceed 300 WH" — if your installed battery exceeds 300 Wh, get written confirmation before travelling.

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"Watt hours rating of removed batteries or spare battery(ies) must not exceed 300 Wh." For a mobility aid powered by two batteries, each must not exceed 160 Wh. Removed batteries must be carried as cabin baggage with terminals individually protected against short circuits and damage.

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"You may carry a maximum of one spare lithium-ion battery not exceeding 300 Wh or two spare batteries, each not exceeding 160 Wh." Spares must be carried as cabin baggage.

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Maximum count is two: one spare lithium-ion battery up to 300 Wh, OR two spares of up to 160 Wh each, carried in cabin baggage. For non-spillable chemistries the limit is one spare wet non-spillable battery (Special Provision A67) or two spare nickel-metal hydride batteries (A199), carried as checked baggage in rigid packaging.

Travelling with your own electric wheelchair — regulations of carriage by battery type (opens in a new tab) · read 2026-07-29

Only where the wheelchair's design does not adequately protect the battery: then "the battery(ies) must be removed from the wheelchair" and carried in the cabin, maximum 300 Wh. Where the design does protect the battery, it must remain securely attached to the mobility aid.

Travelling with your own electric wheelchair — regulations of carriage by battery type (opens in a new tab) · read 2026-07-29

Non-spillable wet, nickel-metal hydride or dry batteries: not permitted in carry-on, permitted in checked baggage. The battery must be adequately protected by the design of the aid and securely attached with electrical circuits isolated, or removed per the manufacturer's instructions; removed or spare batteries travel as checked baggage in strong, rigid packaging with terminals insulated.

Travelling with your own electric wheelchair — regulations of carriage by battery type (opens in a new tab) · read 2026-07-29

"Spillable Battery(ies): We do not permit mobility aids with spillable batteries." CONFLICT: Air India's US 'Travelling with Special Needs' page says the opposite — that it "accepts spillable and non-spillable batteries if they are correctly labelled and marked". Treat the dedicated electric-wheelchair page as controlling and confirm before travel.

Travelling with your own electric wheelchair — regulations of carriage by battery type (opens in a new tab) · read 2026-07-29  Travelling with Special Needs to or from the US (Complaint Resolution Official, onboard aisle wheelchair) (opens in a new tab) · read 2026-07-29

"The battery terminals must be protected from short circuit by insulating the terminals. For instance, they can be enclosed within a battery container." Removed lithium batteries must have terminals individually protected against short circuits and protected from damage; for non-spillable batteries the electrical circuits must be isolated.

Travelling with your own electric wheelchair — regulations of carriage by battery type (opens in a new tab) · read 2026-07-29

Air India requires the Battery Powered Wheelchair Information Form to be completed and submitted through the Airport Services — Health and Medical Assistance tab at least 48 hours before departure, with a copy carried at the airport for verification.

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"You will need special permission for mobility aids over 30 kg/66 lb." A prior-approval threshold rather than a published hard ceiling; Air India also asks US passengers to notify the device's height and weight at least 48 hours before travel.

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Best-efforts. "Based on the airport security procedures and the availability of equipment like ramps or overhead lifts, our staff will try to accommodate your electric mobility aid up to the aircraft." On arrival Air India will "try to return your wheelchair at the gate"; if operational procedures prevent that, an airline wheelchair is provided to the baggage claim area.

Travelling with your own electric wheelchair — regulations of carriage by battery type (opens in a new tab) · read 2026-07-29

"Yes, you can carry your wheelchair when flying with us." Air India notes the wheelchair should be capable of manoeuvring through airport areas, the security hold and up to the aircraft.

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"You will need special permission for mobility aids over 30 kg/66 lb." This is a prior-approval threshold rather than a stated absolute maximum — Air India does not publish a hard weight ceiling.

FAQs — Health and Medical Assistance (wheelchairs, battery-powered mobility aids) (opens in a new tab) · read 2026-07-29

Best-efforts, not guaranteed. "Your wheelchair is collected at the aircraft entrance and returned on arrival"; in some cases it is checked into the hold because of infrastructural constraints and weight restrictions and returned at the plane or in the arrival hall. If it is not returned immediately on arrival an airline wheelchair is provided to baggage claim.

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The Battery Powered Wheelchair Information Form must be submitted at least 48 hours before departure, and the nature of assistance needed at embarkation, disembarkation and in flight advised at least 48 hours ahead. Medical clearance (MEDIF), where required, takes a minimum of 72 hours and up to five working days in some offices such as Canada. For US flights Air India recommends calling +1 212 407 1456 at least 72 hours ahead.

Travelling with your own electric wheelchair — regulations of carriage by battery type (opens in a new tab) · read 2026-07-29  Wheelchair Assistance — passengers who require a wheelchair (opens in a new tab) · read 2026-07-29  Travelling with Special Needs to or from the US (Complaint Resolution Official, onboard aisle wheelchair) (opens in a new tab) · read 2026-07-29

Wheelchair assistance can be requested at reservation, ticketing or reconfirmation, and Air India urges pre-booking to avoid unavailability. Travellers with their own electric mobility aid must additionally complete the Battery Powered Wheelchair Information Form and submit it through the Airport Services — Health and Medical Assistance tab, carrying a copy to the airport. Arrive three hours before departure.

Travelling with your own electric wheelchair — regulations of carriage by battery type (opens in a new tab) · read 2026-07-29  Wheelchair Assistance — passengers who require a wheelchair (opens in a new tab) · read 2026-07-29

"One mobility aid is carried for free in addition to the baggage allowance." Air India's own wheelchair assistance service is also free: "wheelchair assistance is free", and old and infirm travellers and those with a medical condition are not charged for the wheelchair.

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"One mobility aid is carried for free in addition to the baggage allowance." Air India does not publish what happens to a second device.

FAQs — Health and Medical Assistance (wheelchairs, battery-powered mobility aids) (opens in a new tab) · read 2026-07-29

"There is an onboard aisle wheelchair on all our flights to assist passengers with transportation to and from the restrooms." Published on Air India's US special-needs page; the crew cannot assist inside the restroom.

Travelling with Special Needs to or from the US (Complaint Resolution Official, onboard aisle wheelchair) (opens in a new tab) · read 2026-07-29

"the lavatories on the flight are not wheelchair accessible." An onboard aisle wheelchair is provided to reach the lavatory door.

Travelling with Special Needs to or from the US (Complaint Resolution Official, onboard aisle wheelchair) (opens in a new tab) · read 2026-07-29

Air India assists passengers moving to and from the lavatory, using the onboard aisle wheelchair, but will not assist inside it. Crew cannot help with eating, administering medication or using lavatory facilities; they can open items on meal trays.

Travelling with Special Needs to or from the US (Complaint Resolution Official, onboard aisle wheelchair) (opens in a new tab) · read 2026-07-29

"We will do our best to assign you a seat best suited to your needs." Under FAA and safety regulations Air India may be unable to seat a passenger who cannot assist in an evacuation at an emergency exit or in cross-aisle emergency-exit access rows.

Travelling with Special Needs to or from the US (Complaint Resolution Official, onboard aisle wheelchair) (opens in a new tab) · read 2026-07-29