Air Canada

Yes. Battery-powered wheelchairs and mobility scooters are accepted with 48 h notice and a completed Powered Mobility Aid Information Form. 'Spillable, non-spillable and lithium-ion batteries for battery-powered mobility aids (e.g. wheelchairs) are accepted but require special handling.'

Personal mobility aids (opens in a new tab) · read 2026-07-30  Restricted and prohibited items — batteries and battery-powered mobility aids (opens in a new tab) · read 2026-07-29

Yes. 'Lithium-ion batteries are either removable or non-removable… Removable lithium-ion batteries must be detached from the mobility aid and carried in the cabin with the customer.' Contact Accessibility Services to confirm which type yours is.

Personal mobility aids (opens in a new tab) · read 2026-07-30

"The maximum watt hour rating for lithium-ion batteries is 300Wh." Air Canada states one cap and does not exempt a non-removable battery from it.

Personal mobility aids (opens in a new tab) · read 2026-07-30

Same 300 Wh cap. "Removable lithium-ion batteries must be detached from the mobility aid and carried in the cabin with the customer."

Personal mobility aids (opens in a new tab) · read 2026-07-30

"Lithium-ion batteries are either removable or non-removable. Please contact Air Canada Accessibility Services to confirm if your battery is removable or non-removable. Removable lithium-ion batteries must be detached from the mobility aid and carried in the cabin with the customer." Air Canada may also remove and pack batteries separately where a battery is not secured, and spillable batteries must be removed if the aid has to be tilted during loading.

Personal mobility aids (opens in a new tab) · read 2026-07-30

Accepted at no charge (gel/dry cell and sealed lead acid). Tariff Rule 40 F(1)(c)(iv): the battery 'need not be disconnected nor removed but it must be securely attached to the mobility aid', with terminals insulated. The Powered Mobility Aid Information Form has explicit 'Gel/Dry' and 'Wet cell' battery-type boxes.

Air Canada Domestic Tariff CTA(A) No. 3 — Rule 40 Passengers with a Disability; Rule 105 Liability (PDF) (opens in a new tab) · read 2026-07-29  Restricted and prohibited items — batteries and battery-powered mobility aids (opens in a new tab) · read 2026-07-29  Powered Mobility Aid Information Form (ACA6347-EN, PDF) (opens in a new tab) · read 2026-07-29

Accepted with special handling: "Spillable, non-spillable and lithium-ion batteries for battery-powered mobility aids (e.g. wheelchairs) are accepted but require special handling." AC states "Battery-powered wheelchairs are always loaded and stowed upright"; spillable batteries "will also have to be removed if we need to tilt your mobility aid during the loading or stowing process", and AC can supply hazardous-materials packaging with 48 h notice. Note: AC warns spillable-battery policies vary by carrier on interline connections.

Personal mobility aids (opens in a new tab) · read 2026-07-30  Restricted and prohibited items — batteries and battery-powered mobility aids (opens in a new tab) · read 2026-07-29  Air Canada Domestic Tariff CTA(A) No. 3 — Rule 40 Passengers with a Disability; Rule 105 Liability (PDF) (opens in a new tab) · read 2026-07-29

Tariff Rule 40 F(1)(c)(iv): 'The battery terminals must be insulated to prevent accidental short circuits (e.g. by being enclosed in a battery container).' AC's battery-safety guidance adds that exposed terminals can be taped over or the pack kept in original packaging, a protective pouch/case or a separate plastic bag. The Powered Mobility Aid Information Form asks how the power source disconnects (ignition switch key or battery disconnect).

Air Canada Domestic Tariff CTA(A) No. 3 — Rule 40 Passengers with a Disability; Rule 105 Liability (PDF) (opens in a new tab) · read 2026-07-29  Restricted and prohibited items — batteries and battery-powered mobility aids (opens in a new tab) · read 2026-07-29  Powered Mobility Aid Information Form (ACA6347-EN, PDF) (opens in a new tab) · read 2026-07-29

A "Powered mobility aid information form" must be completed. Print two copies: attach one to the aid as a handling guide and keep one as backup, ideally with a photograph of the aid. A form can also be requested and filled in at the airport. Any disassembly/reassembly instructions and specialised tools must be brought and recorded on the form.

Personal mobility aids (opens in a new tab) · read 2026-07-30

Cargo-hold DOOR aperture on the smallest aircraft in the fleet, not a stated maximum chair size. Air Canada's full published cargo-door chart, all 14 types (height x width): CRJ900 81 x 96 cm; CRJ200 81 x 107 cm; A220-300 84 x 118 cm; B737 MAX 8 89 x 122 cm; E175 90 x 110 cm; A320/A321 119 x 181 cm; A319 123 x 181 cm; Dash 8-400 150 x 124 cm; A330-300 170 x 244 cm; B777-200LR and 777-300ER 170 x 258 cm; B787-8 and 787-9 170 x 269 cm. The binding aperture on the network is the Mitsubishi CRJ900 at 81 cm high x 96 cm wide. Air Canada frames the chart as "it's important to ensure your mobility aid fits through the cargo door" and provides a filter that lists which aircraft accept a given height and width.

Personal mobility aids (opens in a new tab) · read 2026-07-30

Not a chair limit as such: "our ramps and lifts can hold up to 393 kg (866 lb)". Air Canada publishes no separate maximum wheelchair weight.

Personal mobility aids (opens in a new tab) · read 2026-07-30

'You can use your own mobility aid until it's time to store and deliver it to you at the gate upon arrival.' Air Canada will also disassemble, package, reassemble and return the aid promptly on arrival, without charge (Tariff Rule 40 F(1)(c)(iii)).

Personal mobility aids (opens in a new tab) · read 2026-07-30  Air Canada Domestic Tariff CTA(A) No. 3 — Rule 40 Passengers with a Disability; Rule 105 Liability (PDF) (opens in a new tab) · read 2026-07-29

Yes. 'If you're travelling with your own manual wheelchair, please let us know in your booking or by contacting Air Canada Accessibility Services so we're ready to receive your manual wheelchair. No other forms are required.'

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"You can bring your small mobility aid on board for free, provided it can be safely stowed (e.g. braces, canes, crutches, walkers, rollators, and prostheses). If your mobility aid can't be safely stowed on board, we'll be happy to transport it as part of your checked bags, free of charge." Air Canada does not offer in-cabin stowage of a wheelchair itself.

Personal mobility aids (opens in a new tab) · read 2026-07-30

Same cargo-hold door chart as for powered aids; the smallest aperture in the fleet is the CRJ900 at 81 x 96 cm. Air Canada's full published cargo-door chart, all 14 types (height x width): CRJ900 81 x 96 cm; CRJ200 81 x 107 cm; A220-300 84 x 118 cm; B737 MAX 8 89 x 122 cm; E175 90 x 110 cm; A320/A321 119 x 181 cm; A319 123 x 181 cm; Dash 8-400 150 x 124 cm; A330-300 170 x 244 cm; B777-200LR and 777-300ER 170 x 258 cm; B787-8 and 787-9 170 x 269 cm. The binding aperture on the network is the Mitsubishi CRJ900 at 81 cm high x 96 cm wide.

Personal mobility aids (opens in a new tab) · read 2026-07-30

Air Canada publishes no per-device weight cap. Under its "Size and weight restrictions" heading it states 'our ramps and lifts can hold up to 393 kg (866 lb)' — the capacity of the loading equipment, and the only weight figure AC publishes for a mobility aid.

Personal mobility aids (opens in a new tab) · read 2026-07-30

'You can use your own mobility aid until it's time to store and deliver it to you at the gate upon arrival.'

Personal mobility aids (opens in a new tab) · read 2026-07-30

"Contact Air Canada Accessibility Services at least 48 hours before your flight" for a battery-powered mobility aid, plus check-in at least 30 minutes before the recommended check-in time. A manual wheelchair needs only a note in the booking, no form.

Personal mobility aids (opens in a new tab) · read 2026-07-30

Wheelchair assistance can be added online at the 'Who's travelling?' step when booking, or afterwards via the Trips link ('Accessibility services' dropdown per passenger). For a personal mobility aid, AC asks you to contact Accessibility Services; they will ask for the height, width, weight and battery type of the aid.

Personal mobility aids (opens in a new tab) · read 2026-07-30  Wheelchair assistance at the airport / On board (opens in a new tab) · read 2026-07-29

Free. Domestic Tariff Rule 40 F(1): mobility aids are accepted 'in addition to the regular free baggage allowance' and carried on a priority basis. Rule 40 F(1)(c): 'Mobility aids with spillable or non-spillable batteries are accepted at no charge to the passenger', and disassembly, packaging, unpacking, reassembly and prompt return are provided 'all without charge'. Small manual aids are carried free in the cabin, or free as checked baggage if they cannot be safely stowed on board.

Air Canada Domestic Tariff CTA(A) No. 3 — Rule 40 Passengers with a Disability; Rule 105 Liability (PDF) (opens in a new tab) · read 2026-07-29  Personal mobility aids (opens in a new tab) · read 2026-07-30

Unusually strong: "we do not enforce the maximum liability amounts set out in the Montreal Convention, or the Warsaw Convention, as stated in our Conditions of Carriage and Tariffs." Air Canada provides a temporary replacement, repairs the aid promptly with the customer's preferred vendor if desired, and reimburses expenses caused by the delay or damage; a destroyed or lost aid is replaced with a comparable model. Report damage at Baggage Claim on arrival, or within 7 days via the customer support page (Baggage Issues > Mobility Aids > Damaged).

Personal mobility aids (opens in a new tab) · read 2026-07-30

'Most Air Canada aircraft are equipped with onboard wheelchairs, with the exception of the De Havilland Dash 8-400 (DH4) and Q400 operated by PAL Airlines, which may not.' Crew will assist you to and from the aircraft washroom on request, but not inside it. On the A321XLR, lateral transfers to/from the Air Canada Business Class seat and the Signature Class pods are limited by the layout. AC's chart shows an onboard wheelchair on all 11 mainline types; the Rouge and Express sub-tables are collapsed and could not be read.

Wheelchair assistance at the airport / On board (opens in a new tab) · read 2026-07-29  Seating options (accessibility) (opens in a new tab) · read 2026-07-29

Wheelchair-accessible washrooms are available only on widebodies: A330-300, 777-200LR, 777-300ER, 787-8 and 787-9. AC's chart marks them not available on the A220-300, A319, A320, A321, A321XLR and 737 MAX 8: "As with most narrow-body aircraft, fully wheelchair-accessible washrooms are not available on our Airbus A321XLR" — its two rear washrooms cannot be combined and one has a transfer seat. The Rouge and Express (Dash 8-400, E175, CRJ) rows are in collapsed sub-tables that could not be read.

Wheelchair assistance at the airport / On board (opens in a new tab) · read 2026-07-29  Seating options (accessibility) (opens in a new tab) · read 2026-07-29

Air Canada says it "currently offer[s] two options": a manual transfer by a minimum of two trained staff into an aisle chair (a certified manual transfer sling, or your own, may be used), and the Eagle Lift, used at the aircraft door. Eagle 2A and 3A are not compatible with Air Canada Signature Class seating; the Eagle 2A cannot be used on the Dash 8-400 or CRJ900; the Eagle 3A is not available at all airports. AC publishes an Eagle Lift availability table for Canadian airports.

Wheelchair assistance at the airport / On board (opens in a new tab) · read 2026-07-29

Contact Accessibility Services at least 48 hours before departure for a flexible seating arrangement (liftable or removable armrests, proximity to washrooms or exit, seatbelt extender) or an extra seat/additional space. An extra seat is free within Canada with medical approval via the Air Travel Requirements Assessment Form; outside Canada it must be purchased, and it is not available in Signature Class. AC publishes, per aircraft, which rows have no moveable aisle armrest.

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