All airlines Europe
Air Baltic
Powered chairs need the airline’s prior approval · carried free · 48 h notice · 160 Wh installed-battery cap.
- Advance notice
- 48hours before departure
- Powered wheelchair
- Conditional
- Lithium, battery installed
- 160watt-hours maximum
- Cost to carry
- Free
Who to contact
Transcribed from the airline’s own pages, exactly as it labels them.
- PhoneInternational call centre (the number airBaltic prints on its wheelchair page)Mon–Fri 07:00–22:00, Sat–Sun 08:00–20:00 (international calling rates apply)
- Online form
airBaltic publishes no dedicated disability phone line, no special-assistance email address and no TTY/text-relay service; everything routes through the single international call centre (+371 6700 6006) or the online Request assistance form. One FAQ answer instead points to a "Support Call centre (Mon–Fri, 9:00–18:00 CET)", which contradicts the Mon–Fri 07:00–22:00 / Sat–Sun 08:00–20:00 hours on the contact page.
Read it from the source
Powered wheelchairs & batteries
The part that goes wrong. Battery chemistry and watt-hours decide whether your chair flies, and the rules differ depending on whether the battery can be removed.
Powered chairs are carried "as long as they fit through the cargo door and meet battery transport regulations". Notification at least 48 h ahead plus a battery certificate and airline approval are required for every battery type, and "wheelchair transportation is assessed on an individual basis" against weight and dimensions. Boarding may be refused if "the aircraft or its doors can't physically fit certain types of wheelchairs or devices".
Wheelchair assistance and mobility services (opens in a new tab) · read 2026-07-29 Airplane accessibility (opens in a new tab) · read 2026-07-29
"Lithium-ion batteries: Allowed, but you must notify us at least 48 hours in advance, and send a battery certificate for airline approval." The battery type must have "been tested and approved".
Wheelchair assistance and mobility services (opens in a new tab) · read 2026-07-29
"If the battery is non-removable: Maximum 2 x 160 Wh, and it must be protected from damage and secured by the design of the device." So a battery that stays in the chair is capped at 160 Wh each, up to two of them.
Wheelchair assistance and mobility services (opens in a new tab) · read 2026-07-29
"If the battery is removable: Maximum 2 x 160 Wh or 1 x 300 Wh, and it must be well packed."
Wheelchair assistance and mobility services (opens in a new tab) · read 2026-07-29
"You can carry: 1 spare 300 Wh battery or 2 spare 160 Wh batteries. Batteries must be in your carry-on bag, in a protective case."
Wheelchair assistance and mobility services (opens in a new tab) · read 2026-07-29
Maximum two: airBaltic allows either 1 spare 300 Wh battery or 2 spare 160 Wh batteries, carried in carry-on baggage in a protective case. For non-lithium chairs it says "You may bring 1 spare wet battery or 2 spare nickel-metal hydride batteries".
Wheelchair assistance and mobility services (opens in a new tab) · read 2026-07-29
Not published as a requirement. airBaltic sets separate caps for removable (1 x 300 Wh or 2 x 160 Wh) and non-removable (2 x 160 Wh) lithium batteries but never says a removable battery must be taken out and carried in the cabin; only spare batteries are explicitly required to travel in carry-on baggage in a protective case.
Wheelchair assistance and mobility services (opens in a new tab) · read 2026-07-29
"Dry-cell or gel-cell batteries: Allowed, but you must notify us at least 48 hours before your flight. You'll also need to send us a battery certificate and get airline approval." The battery must be tightly attached to the chair, contacts covered, the electric system switched off or disconnected, and the chair must fit upright in the cargo area.
Wheelchair assistance and mobility services (opens in a new tab) · read 2026-07-29
"Wet-cell batteries: Not allowed on any flights." Also: "Wheelchairs with unsealed (spillable) batteries are not allowed."
Wheelchair assistance and mobility services (opens in a new tab) · read 2026-07-29
"Battery contacts are covered so they won't short-circuit. The electric system is turned off or disconnected." "Before check-in, make sure your wheelchair battery is set to flight-safe mode… We can only check in and transport your electric wheelchair if the battery is properly prepared and safe for flying."
Wheelchair assistance and mobility services (opens in a new tab) · read 2026-07-29
"You'll also need to send us a battery certificate and get airline approval" (dry/gel and lithium alike). Elsewhere: "Provide a technical sheet with details about the battery."
Wheelchair assistance and mobility services (opens in a new tab) · read 2026-07-29
Cargo-door aperture, not a stated maximum chair size: "Our cargo door is 84 cm width x 117 cm high – big enough to fit most types of wheelchairs and mobility devices." airBaltic's whole fleet is the Airbus A220-300. Carriage is still assessed individually on weight and dimensions.
Airplane accessibility (opens in a new tab) · read 2026-07-29 Wheelchair assistance and mobility services (opens in a new tab) · read 2026-07-29
Not published. Weight is assessed case by case: "wheelchair transportation is assessed on an individual basis, and we kindly ask passengers to provide us with information about the weight and dimensions in advance".
Wheelchair assistance and mobility services (opens in a new tab) · read 2026-07-29
"Your wheelchair or mobility device will be returned to you as soon as possible after landing", but "your own wheelchair will either be brought to the plane door or sent to baggage claim, depending on the airport".
Wheelchair assistance and mobility services (opens in a new tab) · read 2026-07-29
An electric chair can only be checked in if the battery is correctly prepared and in flight-safe mode; airBaltic says it cannot transport it otherwise.
Manual wheelchairs
"Manual Wheelchairs — These are always allowed. You can check them in at the airport counter or take them to the gate. They will be stored safely in the plane's cargo area." You may use your own manual chair, walker, cane or crutches all the way to the boarding gate.
Wheelchair assistance and mobility services (opens in a new tab) · read 2026-07-29
"If you have a foldable manual wheelchair or a small mobility aid, we can store it in the aircraft cabin — for example, in an onboard closet." Tell the crew at check-in or pre-boarding. "Larger or non-folding wheelchairs will be safely stored in the cargo hold."
Wheelchair assistance and mobility services (opens in a new tab) · read 2026-07-29 Airplane accessibility (opens in a new tab) · read 2026-07-29
airBaltic says a foldable manual chair or small aid can go in an onboard closet but publishes no size limit for that stowage space.
Airplane accessibility (opens in a new tab) · read 2026-07-29
Not published as a maximum chair size. The only figure airBaltic publishes is the A220-300 cargo-door aperture (84 cm wide x 117 cm high) — see electric.max_dimensions.
Not published. airBaltic says only that "wheelchair transportation is assessed on an individual basis, and we kindly ask passengers to provide us with information about the weight and dimensions in advance so that we can review it."
Wheelchair assistance and mobility services (opens in a new tab) · read 2026-07-29
"Your own wheelchair will either be brought to the plane door or sent to baggage claim, depending on the airport." On a connection the chair is transferred to the next aircraft for you. Return at the aircraft door is therefore not guaranteed.
Wheelchair assistance and mobility services (opens in a new tab) · read 2026-07-29
Removable parts (cushions, footrests, side guards) can be taken into the cabin in your carry-on or taped securely to the chair; airBaltic explicitly offers both options.
Booking & cost
"Please let us know about your device at least 48 hours before you travel." For an electric wheelchair you must notify airBaltic at least 48 h in advance and send a battery certificate for airline approval. Separately, a Medical Information Form (if needed) must be submitted at least 2 working days before the flight, and you must be at the airport 2.5 h before departure.
Wheelchair assistance and mobility services (opens in a new tab) · read 2026-07-29
You must say whether the chair is manual or electric and, if electric, what kind of battery it uses, and supply the weight and dimensions in advance: "wheelchair transportation is assessed on an individual basis".
Wheelchair assistance and mobility services (opens in a new tab) · read 2026-07-29 Request assistance (online assistance form) (opens in a new tab) · read 2026-07-29
"You can bring your wheelchair or other mobility device for free. This is on top of your regular baggage allowance." "You don't have to pay extra to bring your wheelchair or other mobility items like crutches, walkers, or sports wheelchairs."
Wheelchair assistance and mobility services (opens in a new tab) · read 2026-07-29
"You can bring up to two mobility aids for free (for example, a wheelchair and a walker)."
Wheelchair assistance and mobility services (opens in a new tab) · read 2026-07-29
"All wheelchairs are checked and any damage is noted when you check them in. airBaltic does not repair wheelchairs directly, but they will support you: you can get the repairs done yourself or use a partner repair service… airBaltic will pay you back for the repair costs." No monetary cap or Montreal Convention figure is published.
Wheelchair assistance and mobility services (opens in a new tab) · read 2026-07-29
On board
"Aisle wheelchair available — We provide a special wheelchair on board so you can move from your seat to the lavatory." "You can request an aisle wheelchair during the flight to independently transfer and access the lavatory."
Wheelchair assistance and mobility services (opens in a new tab) · read 2026-07-29 Airplane accessibility (opens in a new tab) · read 2026-07-29
Not published. airBaltic says the on-board aisle chair gets you to the lavatory but says nothing about the lavatory itself being accessible.
Airplane accessibility (opens in a new tab) · read 2026-07-29
Cabin crew will assist you to your seat and with carry-on items to and from the overhead bin. But "cabin crew cannot carry or lift passengers" and cannot help with personal care such as using the lavatory or eating — "we recommend travelling with a companion". airBaltic does not provide professional care attendants.
Wheelchair assistance and mobility services (opens in a new tab) · read 2026-07-29
"All seats on our aircraft have armrests that can be lifted, except for those in the first row. This helps passengers who need a little more room… or makes it easier to transfer from a wheelchair."
Airplane accessibility (opens in a new tab) · read 2026-07-29
Fleet detail. Single-type fleet of Airbus A220-300. The published cargo-door aperture is 84 cm wide x 117 cm high; airBaltic says it is "big enough to fit most types of wheelchairs and mobility devices", and may refuse boarding where "the aircraft or its doors can't physically fit certain types of wheelchairs or devices".
Worth knowing
airBaltic caps the number of passengers with disabilities/reduced mobility per flight: "The total number of such passengers must not exceed the number of passengers capable of assist them in the event of an emergency" — so request early. Stretchers are not carried and you must be able to bend your knees and sit upright. Two internal contradictions worth re-checking with the airline: (1) the wheelchair page bans wet-cell batteries outright yet the same page's FAQ says under sealed/non-spillable chairs "You may bring 1 spare wet battery or 2 spare nickel-metal hydride batteries"; (2) call-centre hours are given as Mon–Fri 07:00–22:00 / Sat–Sun 08:00–20:00 on the contact page but as "Mon–Fri, 9:00–18:00 CET" in the wheelchair FAQ. Several accordion answers are only present in the page's embedded JSON, not in the rendered text.
Sources
Every figure above traces to one of these.
- s1 Wheelchair assistance and mobility services (opens in a new tab) · official · read 2026-07-29
- s2 Airplane accessibility (opens in a new tab) · official · read 2026-07-29
- s3 Help and Contact — International call centre (opens in a new tab) · official · read 2026-07-29
- s4 Request assistance (online assistance form) (opens in a new tab) · official · read 2026-07-29
- s5 Baggage restrictions — transportation of lithium batteries (opens in a new tab) · official · read 2026-07-29
Record quality
Record status researched · confidence high · 5 official sources · 2 contacts · 84% of the fields this reference tracks are answered. Newest source read 29 July 2026, the day before this page was built. What these mean.